-
How do I update my payment details?
How do I update my payment details when using: Stripe Manual payment / Invoice The steps to update your credit card details may depend on the payment gateway.…
-
What counts towards my learner usage?
In this article What is learner usage? What is a class? What if a single user is enrolled in multiple classes? What is my usage limit? What if a learner is removed and re-enrols?…
-
How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?
Contents What is a Stripe Connect Account? What are the benefits of a Stripe Connect Account? How do I set up my Stripe Connect Account? How to set up a paid class?…
-
Is Stripe Connect available for my country?
What is Stripe Connect? Which countries is Stripe Connect available in? My country is not on the list. Can I still run a paid course on OpenLearning? What is Stripe Connect?…
-
Can an organisation pay for course enrolments via invoice?
Sometimes an organisation wants to pay to enrol participants in one or many paid courses via invoice. They might ask you as a course provider, or they may reach out to our OpenLearning Customer…
-
How to set up discounted or free learner access for institution members
This feature enables institution members to get discounted or free learner access to institution courses that are otherwise paid for non-members. Step 1 To begin using this feature,…
Content aside
-
Ask the CommunityAsk or answer a question in the community space.
-
Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
-
Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
-
Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
-
Fixed and Solved IssuesSee which issues we've resolved and fixed.
