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How do I update my payment details?
How do I update my payment details when using: Stripe Manual payment / Invoice The steps to update your credit card details may depend on the payment gateway.…
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What counts towards my learner usage?
In this article What is learner usage? When is a learner counted? Scenario 1: The learner account is created by the institution and enrolled in a course Scenario 2:…
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How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?
In this article... What is a Stripe Connect Account? What are the benefits of a Stripe Connect Account? How do I set up my Stripe Connect Account? How to set up a paid class?…
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Is Stripe Connect available for my country?
What is Stripe Connect? Which countries is Stripe Connect available in? My country is not on the list. Can I still run a paid course on OpenLearning? What is Stripe Connect?…
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Can an organisation pay for course enrolments via invoice?
Sometimes an organisation wants to pay to enrol participants in one or many paid courses via invoice. They might ask you as a course provider, or they may reach out to our OpenLearning Customer…
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How to set up discounted or free learner access for institution members
This feature enables institution members (learners who assigned as MEMBER) to get discounted or free access to courses that are otherwise paid for non-members.…
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Fixed and Solved IssuesSee which issues we've resolved and fixed.
