The steps to update your credit card details may depend on the payment gateway. If you're unsure which one is used, please check all  below to be sure.

Stripe

Step 1

Click on your profile icon and choose  Manage Subscriptions from the drop-down menu.

Step 2

Select Billing details.

Step 3

Select Change payment method.

Step 4

Select Add payment method in order to add a new credit card to your account.

Note: To remove an expired credit card, click the X next to it.

Step 5

Enter your new card information and click on the Add button.
Note: Ensure the checkbox Use as the default payment method is ticked to use this card as your new payment method.

Braintree

Step 1

Click on your profile icon and choose  Manage Subscriptions from the drop-down menu.

Step 2

Select Billing details.

Step 3

Select Change payment method.

Step 4

 Enter your credit card or PayPal details and click Update to confirm the changes.

Manual payment / Invoice

If you paid via invoice to us or are unable to see the option on your subscription page, kindly reach out to our Customer Success team at support@openlearning.com and we'll be able to assist you.