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How do I manage cancellations/failed payments/refunds for instalments?
In this article How long does it take for Stripe to retry payments if the payment is unsuccessful? What happens after Stripe has retried 4 times? Can learners cancel the instalment plan on their own?…
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How do I enable instalments for my paid course?
In this article What does “pay in instalments” mean? Why have we implemented this? How does it work? Setting up instalment plans for a class How does it work with the course base price and different…
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How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?
Contents What is a Stripe Connect Account? What are the benefits of a Stripe Connect Account? How do I set up my Stripe Connect Account? How to set up a paid class?…
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How do I set up a discount for my course?
Setting up discount codes in your course enables you to offer promotional pricing for learners. Follow the steps below to set up discount codes in your course.…
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How to set up discounted or free learner access for institution members
This feature enables institution members to get discounted or free learner access to institution courses that are otherwise paid for non-members. Step 1 To begin using this feature,…
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What counts towards my learner usage?
In this article What is learner usage? What is a class? What if a single user is enrolled in multiple classes? What is my usage limit? What if a learner is removed and re-enrols?…
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Can an organisation pay for course enrolments via invoice?
Sometimes an organisation wants to pay to enrol participants in one or many paid courses via invoice. They might ask you as a course provider, or they may reach out to our OpenLearning Customer…
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Is Stripe Connect available for my country?
What is Stripe Connect? Which countries is Stripe Connect available in? My country is not on the list. Can I still run a paid course on OpenLearning? What is Stripe Connect?…
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How do I update my payment details?
How do I update my payment details when using: Stripe Manual payment / Invoice The steps to update your credit card details may depend on the payment gateway.…
Public documentation regarding payment.