-
What is the difference between a class and a course?
As you create your course, you build out and set up some of the following elements: Learning outcomes Modules Module sets (advanced) Pages with activities and content Progress on pages Course landing…
-
How do I set up and edit classes?
Contents What is a Class? How to create a new class Step 3a (Create new class) Step 3b (Copy existing class settings) What gets copied over Some use cases for multiple classes are:…
-
How do I delete a class?
Please note only classes with no learners can be deleted. To remove learners, go to Administer Learners > Learners. If you'd like to delete the Featured class,…
-
How do I change the class name?
To change the name of a class in your course: Step 1 Go to Course Setup > Classes Step 2 Find the class name you want to edit and click on Edit. Step 4 In the box under Class Name,…
-
Can I create multiple classes in my course?
Yes! Sometimes you might need multiple classes in your course to serve different groups of learners. You might want to have multiple classes if you want to:…
-
How do I set up access times for classes and course content?
In this article Access times for classes Access times for course content Changing your timezone Does the platform recognise Daylight Saving Time? Access times for classes To set up class dates,…
-
How do I set up a Private: Access Code class?
In some cases, you might like to have learners access your course via an access code. This means that only learners with this code can access the course.…
-
How do I set up a Private: Manual Enrolment class?
In this article How to set up a Private: Manual Enrolment class How do I enrol a learner? Can I enrol multiple learners in one go? What communication do learners receive when you invite/enrol them?…
-
What's the difference between closing a class and closing enrolment?
In this article Closing a class How do I close a class? Closed for enrolment How do I close enrolment? This article explains the difference between closing or ending a class and closing a class for…
-
Can an organisation pay for course enrolments via invoice?
Sometimes an organisation wants to pay to enrol participants in one or many paid courses via invoice. They might ask you as a course provider, or they may reach out to our OpenLearning Customer…
-
How do I manage cancellations/failed payments/refunds for instalments?
In this article How long does it take for Stripe to retry payments if the payment is unsuccessful? What happens after Stripe has retried 4 times? Can learners cancel the instalment plan on their own?…
-
How do I enable instalments for my paid course?
In this article What does “pay in instalments” mean? Why have we implemented this? How does it work? Setting up instalment plans for a class How does it work with the course base price and different…
-
How can I copy existing class settings
You can now copy the assessment reports and pre-enrolment questions from existing classes to a new one. Step 1 Go to Course Setup > General and scroll down to the Classes section.…
-
Which settings are class-specific?
In this article.. Class-specific settings If I have more than one class open at a time, which one do learners enrol in when they click Join Now? Copying existing class settings to a new class What…
-
How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?
Contents What is a Stripe Connect Account? What are the benefits of a Stripe Connect Account? How do I set up my Stripe Connect Account? How to set up a paid class?…
-
What's the difference between closing a class and setting the course offline?
Contents Class statuses To set a course offline: Step 1 Step 2 To close enrolments or end a class: Step 1 Step 2 Step 3 Who has access to the course? Class statuses Offline If a course is set to…
Content aside
-
Ask the CommunityAsk or answer a question in the community space.
-
Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
-
Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
-
Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
-
Fixed and Solved IssuesSee which issues we've resolved and fixed.
