Teuku Emiraldi's Profile - OpenLearning Help Community

Latest Posts

Re: Cannot upload
@ Danial bin azahari Hi, we checked and you already got 100% progress for the course. Congrats! Do let us know if have other questions. :)
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course Not Completing!!!
Hi @ Ekanto , for the module 1 page, there are three videos in total. Can you please rewatch all of them again? Please note to get progress, you need to watch the videos until they are finished.…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: The answer cannot submit
Hi @ NUR MARIATUL QIBTIAH BINTI CHE HARUN , the answer is case sensitive. For the first answer, 'Get Your Facts Right' all the word starts with a capital letter.…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How to format text in a quiz
Hi @ Ansari Publications , our MCQ widget does not have the centre or side alignments. Are you talking about the Text widget instead? Can you please share us the page URL so we can take a look at it?…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Cannot upload
Hi @ TLF NUR AISHAH BINTI ZAMRI , can you please share us the URL to the page where you were not able to upload pictures and videos? We would like to take a look at it first. Thanks!
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Cannot access
Hi @ NURUL FATIHAH BINTI ALI SAPUTRA , pre-enrolment questions are extra information needed by the course facilitators before students begin their course.…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Cant access any e course for free, even though I am a member???
Hi @ Nazia Khan , what courses are currently looking into? Can you please share us the URL to the course so we can take a look at it? Thanks!
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: product description
Hi @ DIVYAARANIRAJULAMANICKAM , can you please share us the URL to the course you mentioned? We would like to take a look at it first. Thanks!
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Short Answer widget did not save properly

After I finished editing and clicked 'Done', sometimes the Short Answer widget did not save what I edited. The attached images above is an example. I have saved and tried to answer back my own…
- Customer Success Team
- emiraldiz
- updated 6 yrs ago
- 102
- Fixed and Solved Issues
- Fixed
- Fixed
Re: Share File widget: Unable to upload video file
The issue was fixed.
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Verification code
@Zoi Koul You're welcome. Let us know if you have other questions. :) All the best learning on OpenLearning!
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Verification code
@ Zoi Koul That's great! We're very happy that the courses on OpenLearning are helping you with your educational needs. :) Some courses on OpenLearning are public which are open to everyone,…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Failed to upload file due to the restriction
@ Wan Nur Hidayati Wan Sulaiman It seems we're able to upload other PDF files fine on the widget. I've sent you a chat message requesting for your PDF file to be tested on our end. :)
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Failed to upload file due to the restriction
@ Wan Nur Hidayati Wan Sulaiman Currently, you have uploaded 2 PDF files onto the page. CH2 carbohydrate and CH2 protein. You can set the page to "View" and check on them (scroll down).…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Verification code
Hi @ Zoi Koul , can you please share the URL to the courses you'd like to join? We'd like to take a look a it first. Thanks!
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Failed to upload file due to the restriction
@ Wan Nur Hidayati Wan Sulaiman Hi, it seems the page access has been customed. Only members of the course can access the page, not admins. To change back to the default settings,…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Failed to upload file due to the restriction
@ Wan Nur Hidayati Wan Sulaiman yes, we just confirmed that you are the admin of the course in which you should be able to access to all the pages. Can you please share us the URL to the page (or…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Failed to upload file due to the restriction
Hi @ Wan Nur Hidayati Wan Sulaiman , can you please share us the URL to the page? We would like to check what's up. Thanks!
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Share File widget: Unable to upload video file

A user reported that in her course, she was not able to upload video files into the Share File widget. I was able to replicate this issue. When trying to upload the video files,…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- 1reply
- 187
- Fixed and Solved Issues
- Fixed
- Fixed
Re: Problem with Widget- Matching
@ Lim SL Sure, just let us know when's the best time to contact you. Talk to you soon. :)
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Problem with Widget- Matching
Hi @ Lim SL , thank you for getting in touch! 03-2630 6499 was the old hotline, our current hotline is 0384081132. Oddly, we received your voicemail but your call didn't pop up.…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How do we see what students have done or how much they completed in a given course
Hi @ Qualicare SW Ontario , if you are the course administrator, you can check the students' progress at Administer Students > Students. It is under '% Course Completed' column.…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Error 500 when trying to add widgets
Another user reported the same issue. She was using Google Chrome. Tested this on IE, Firefox, Safari, and Android Browser as well (for the last two browsers, the page became unresponsive).…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How do I join a course on OpenLearning?
@ IASIS Thank you. And to you too. Yes, will definitely let you know. All the best!
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Choosing Courses
- Reported - view
Re: How do I join a course on OpenLearning?
@ IASIS Hi, it seems there is a bug. We have informed our technical team to look into it. Thank you for escalating this issue to us. In the meantime, the temporary solution is for you to tell the…
- Customer Success Team
- emiraldiz
- 6 yrs ago
- Choosing Courses
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Teuku Emiraldi

Re: Cannot upload

Re: Course Not Completing!!!

Re: The answer cannot submit

Re: How to format text in a quiz

Re: Cannot upload

Re: Cannot access

Re: Cant access any e course for free, even though I am a member???

Re: product description

Short Answer widget did not save properly

Re: Share File widget: Unable to upload video file

Re: Verification code

Re: Verification code

Re: Failed to upload file due to the restriction

Re: Failed to upload file due to the restriction

Re: Verification code

Re: Failed to upload file due to the restriction

Re: Failed to upload file due to the restriction

Re: Failed to upload file due to the restriction

Share File widget: Unable to upload video file

Re: Problem with Widget- Matching

Re: Problem with Widget- Matching

Re: How do we see what students have done or how much they completed in a given course

Re: Error 500 when trying to add widgets

Re: How do I join a course on OpenLearning?

Re: How do I join a course on OpenLearning?

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