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can't access my course / communities

 both website and open learning app can't read or access my communities that i join. please fix this for me asap.

2 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 2 yrs agoTue, February 28, 2023 at 11:46 AM UTC
    • Reported - view

    Hi Grace,

    Thanks for reaching out. We're aware of the issue, and our team is working towards a fix.

    In the meantime, are you trying to access one of the courses you're enrolled in?

    To access the courses you are enrolled in, you can also log in, and then you can click on the globe icon on the top bar. That will display the drop-down menu with all the courses you're currently in.

    for example:

     

    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 2 yrs agoWed, March 15, 2023 at 11:30 AM UTC
    • Reported - view

    Hi Grace!

    Great news - the bug has been fixed and the Communities tab is working again.

    If you have any further issues, please let us know!

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Content aside

  • Status Fixed
  • 2 yrs agoWed, March 15, 2023 at 11:30 AM UTCLast active
  • 2Replies
  • 32Views
  • 2 Following