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Files take infinite time to load/not loading at all

Hi. The problem I have is that every file/pdf is taking an infinite time to load like this and not preview it as seen on the screenshot.

1 reply

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    • Customer Success
    • Intan.2
    • 2 yrs ago
    • Answer
    • Reported - view

    Hi Siau Eu Shing, thank you for your message.

    In order to investigate further, can you please send us a message to support@openlearning.com with more details as follow:

    1. include the page course's URL that you're having an issue with
    2. attach the file you'd like to upload to 

    Thank you, I look forward to your response.

Content aside

  • Status Answered
  • 2 yrs agoLast active
  • 1Replies
  • 12Views
  • 2 Following