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Certificate Pending

I finished the research methodology course and paid for the certificate, but I can't get the certificate 
the status of the certificate is Certification Pending although the fees are paid

3 replies

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    • Customer Success & Onboarding Advocate
    • Diane_Luchavez
    • 7 mths ago
    • Reported - view

     Hi there! Because you paid for the certificate, your course provider will have to issue it to you manually. Because it's the weekend, the course staff may issue it to you manually on Monday. If you need the certificate sooner than that, please contact your course provider. Hope this helps! 

      • Dina_Mostafa_Khalil_Madk
      • 7 mths ago
      • Reported - view

       
      will i receive the certificate by mail ? or how ??
      and how can i get contact to the course provider, 
      it's monday and i didn't receive the certificate yet and it is still pending 

      • Customer Success Advocate
      • Maria_Soneja
      • 7 mths ago
      • Reported - view

      You may send us an email at support@openlearning.com and we can forward your query to the course facilitator. However, we suggest that you leave a comment within the course for the facilitator to reply, or you could send them a direct message on their profile page if they have chat enabled.

Content aside

  • 7 mths agoLast active
  • 3Replies
  • 26Views
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