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Bug - Unable to complete course

Hi, I'm unable to complete a course (Fundamentals of Cybersecurity) due to a bug on the page: Code Intercept - Security Breach. I've completed the tasks on the page but it's still showing as incomplete.

 

Link: https://www.openlearning.com/temasek-polytechnic/courses/fundamentals-of-cybersecurity/code_intercept_security_breach/#block-blockpage-component-5e20e9c53b057f10759e2626

8 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 5 yrs agoWed, February 19, 2020 at 10:23 AM UTC
    • Reported - view

    Hi Tay, thank you for reporting this in.

    There's an empty text widget there that's preventing you from completing the page. I'll alert the course creators and ask them to remove it.

    Again, thank you for letting us know about this.

    • Customer Success Team
    • Omnaya_Omar
    • 5 yrs agoWed, February 19, 2020 at 7:00 PM UTC
    • Reported - view

    Hi Tay! The widget has been removed and you should have received full progress for the page. If the issue persists, please do let us know.

      • Tay_Shan_Ning
      • 5 yrs agoThu, February 20, 2020 at 2:54 PM UTC
      • Reported - view

      Omnaya Omar Thank you! It has been resolved :) 

      Anyway, I'm not sure why I'm unable to load this page: https://www.openlearning.com/temasek-polytechnic/courses/fundamentals-of-cybersecurity/reporting_in/ It says docs.google.com refused to connect. Should I start this query under a new topic or?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs agoFri, February 21, 2020 at 9:14 AM UTC
      • Reported - view

      Tay Shan Ning Ah, you are a true detective! :) This is another issue! Again, I'll report it to the course staff and ask them to fix it. Thank you! :)

      • Tay_Shan_Ning
      • 5 yrs agoFri, February 21, 2020 at 12:03 PM UTC
      • Reported - view

      Alenka Prezelj Thanks so much! :)

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs agoSat, February 22, 2020 at 7:04 PM UTC
      • Reported - view

      Tay Shan Ning Hey Tay! I was informed the issue was fixed. Can you try again?

      • Tay_Shan_Ning
      • 5 yrs agoMon, February 24, 2020 at 2:31 AM UTC
      • Reported - view

      Alenka Prezelj Hi Alenka, issue has been fixed :) thanks!

    • ROHANA_BINTI_MAT.1
    • 5 yrs agoTue, February 25, 2020 at 2:35 AM UTC
    • Reported - view

    Dah sampai 92% . Dah buat berkenaan tapi % still tak naik2 juga. Bagaimana ya?

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Content aside

  • Status Fixed
  • 5 yrs agoTue, February 25, 2020 at 2:35 AM UTCLast active
  • 8Replies
  • 48Views
  • 4 Following