Assessment page not loading
Everytime i get to the assessment page, it does not come up immediately and it takes weeks for it to finally show all the questions, i need to get my assessment done and move on to the next section, seriously it is delaying me and i get stuck in a level for weeks. Frankly, it is discouraging. please can anyone shed light on why it is behaving that way and how can overcome it
1 reply
-
Hi Omobolade elizabeth
Thanks for reaching out. I hope you're doing well.
We just did a test on the course "Food Safety Management" which you are enrolled in and it loads pretty fast.This is a known issue when viewing the assessment pages on a mobile device. If you have access to a computer, we highly suggest that you complete the assesment on a desktop browser preferably Google Chrome or Firefox.
If not, kindly use Google Chrome on your mobile device, then tap on the settings icon (3-dot icon at the top right corner), and tap on 'Request Desktop Site' or 'Desktop Site', this will open the knowledge check page in Desktop view, and you will be able to see the questions/answer options.
Hope this helps, thank you!