can't play videos

Afra_Sausan_Fitria
2 yrs ago
4replies

I want to ask why I can't play videos on my browser? I had updated the browser to the latest version and cleared the caches as well, but it didn't work. please fix this issue. thank you in advance.

- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Reported - view
Hi Afra,

Thanks for reporting this in. Can you please share the link to the pages with the videos you are unable to play, so we can test this on our end?

Thanks!
- Afra_Sausan_Fitria
  
  2 yrs ago
  
  Reported - view
  Alenka Prezelj here are the links
  
  https://www.openlearning.com/uts/courses/problem-solving/homepage/?cl=1
  
  https://www.openlearning.com/uts/courses/problem-solving/new_problems_new_ways/?cl=1
  
  https://www.openlearning.com/uts/courses/problem-solving/storytelling/?cl=1
  
  https://www.openlearning.com/uts/courses/problem-solving/knowing_your_customers/?cl=1
  
  https://www.openlearning.com/uts/courses/problem-solving/what_is_growth_hacking/?cl=1
  
  https://www.openlearning.com/uts/courses/problem-solving/how_to_hack_growth_for_your_business/?cl=1
- Ksenia_Ch
  
  2 yrs ago
  
  Reported - view
  Afra Sausan Fitria Hi there!
  Thanks for the info. You need to know that Vimeo, which is the service the educator used to upload videos on, is blocked in Indonesia. That is why you cannot access the videos. As a workaround, you may use a browser VPN extension to change your IP address.
- Afra_Sausan_Fitria
  
  2 yrs ago
  
  Reported - view
  Ksenia Ch it works. thanks for your help. I really appreciate it.

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