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Certificate not having signature or stamp of RUDN University (plant protection)

I got a certificate on completion of mooc ..but my certificate does not having signature or stamp of RUDN University .kindly solve the problem

7 replies

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    • Tawanda_Mutasa
    • 2 yrs ago
    • Reported - view

    Hi Banavath Pavan Kumar Naik

    Thanks for getting in touch.

    OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues, you can always ask us! 

    But for course-specific and content-related queries, they would need to be answered by the course facilitator. Designing certificates is the course facilitator's responsibility, and they will be able to assist you in that regard.
    You could either comment within the course for the facilitator to reply, or you could send them a direct message on their profile page if they have chat enabled.

    Hope this helps!

      • Tawanda_Mutasa
      • 2 yrs ago
      • Reported - view

      Tawanda Mutasa 

      Hi again @banavath_pavan_kumar_nai·

      Here is a quick update on your query. I've reached out to your course facilitator. I or one of my colleagues will update you as soon as the issue has been fixed.

      • Banavath_Pavan_Kumar_Nai
      • 2 yrs ago
      • Reported - view

      Tawanda Mutasa waiting for your updation on certificate.thank you

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 yrs ago
      • Reported - view

      Banavath Pavan Kumar Naik 

      Thanks for the update.

      Unfortunately, the course facilitator hasn't fixed the issue yet. As soon as we hear back from them, we will update you again.

      We really appreciate your patience!

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 yrs ago
      • Reported - view

      Banavath Pavan Kumar Naik 

      Great news! The issue is fixed now.

      Please give it another try and kindly let us know if you still see the same problem as before.

      Many thanks.

      • Banavath_Pavan_Kumar_Nai
      • 2 yrs ago
      • Reported - view

      Ferry Darmadi Have a look on the attached certificate,It still not having the signature .kindly fix it and issue me the certificate again

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 yrs ago
      • Reported - view

      Banavath Pavan Kumar Naik 

      Thanks for the confirmation. The new changes are applied to your certificate now. Please help to check it again and kindly let me know if it still hasn't.

      Many thanks.

Content aside

  • 2 yrs agoLast active
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