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Issue with Course

Hello,

I am completing the Colorado QMAP course, and multiple sections are not working for me. The short answer questions are not identifying responses as correct and incorrect, and a wordsearch is not displaying the questions I need to complete the page. I am using a MacBook Air with OS 13.4 with Google Chrome as my browser 

5 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 11 mths ago
    • Reported - view

    Hi Gary,

    Thanks for your message.

    Could you please send the links to the short answer and wordsearch pages and the screenshots of the issues? I'm happy to look into this further for you.

    You can send this to support@openlearning.com if you like.

    Thanks!

      • Customer Success & Onboarding Advocate
      • Diane_Luchavez
      • 11 mths ago
      • Reported - view

      Patrick Gray Hi there! I'm not able to replicate the issue because the pages work from my end. Please see the screenshots below. Try clearing your cache and cookies, restart your browser, and try again. You can also switch to Chrome incognito, Firefox, or Edge. Doing these steps would usually resolve this error for you. Let me know how that goes! 

       

      • Patrick_Gray
      • 11 mths ago
      • Reported - view

      Diane Luchavez Hi! I am still seeing the error when I try chrome incognito, edge, or firefox. I also couldn't get it to work on my phone, which is an iphone. I'll try on another device when I get access to one. 

      • Customer Success Advocate
      • Maria_Soneja
      • 11 mths ago
      • Reported - view

      Patrick Gray Please let us know how it goes. If you're still seeing the error, please email us at support@openlearning.com so we can further assist you.

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  • 11 mths agoLast active
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