Hi Nur,

Thanks for getting in touch. 

I could see that your account hasn't been enrolled in any courses yet. Did you use another account to gain access to these courses before?

Just in case if you need it, please kindly refer to this article below on how to reset your account password:

https://help.openlearning.com/t/63fyn3/how-do-i-reset-my-password

Hope this helps and please let me know if you have any further questions.