Where do I get my certificate or badge?

There are a few ways of how you can download your certificate or badge.

1. An e-mail notification

You will receive an email from either OpenLearning or Accredible (depending on the credential system chosen by the course administrator) notifying you of being issued a certificate or a badge. 

2. My Progress page

Alternatively, you can click on your progress bar to go to My progress page, where you can view and download your certificate.

3. Top bar

You can also view or download your credentials by clicking on the profile icon, then choosing Credentials on the menu.


4. Accredible website

If the course you completed offers an Accredible credential, you will receive an email from Accredible. The email will include a link where you can view and download the credential or add it to your LinkedIn page. 


 Please note that credentials (certificate or badges) can be issued either automatically when you have completed your course or manually by the course administrator.

If you have any questions about the issuing of your certificate or badge, please contact your course administrator. 



4 replies

    • Amelli_Thomas
    • 10 mths ago
    • Reported - view


    I currently have not received a certificate for the completion of the Cohesion in Diversity course despite its completion approx 2-3 months ago. Is there a way to follow up on this? 

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 10 mths ago
      • Reported - view

      Amelli Thomas Hi Amelli, sure. Please send us an email to support@openlearning.com and we'll look into the issue further. Thanks!

    • Jose_Felix_Etchegoyen
    • 3 mths ago
    • Reported - view

    Same is happening to me. I completed the Policy Framework For Women-led MSME Access To Finance course two weeks ago and did not receive the certificate yet.

      • Alenka_LIS_Facilitator
      • 3 mths ago
      • Reported - view

      Jose Felix Etchegoyen Hi! I can confirm you have completed the course. The certificate is set up to be issued manually by the course facilitators after they review your submissions and assessments. For more information, please contact them directly at afieducate@afi-global.org


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