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Unable to download certificate

 I have completed the course and the certificate is awarded, but clicking “Download credential” shows: “This www.openlearning.com page can’t be found.” Please help fix this.

8 replies

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    • YE_RUIQI.1
    • 2 wk ago
    • Reported - view

    • Karen_Diaz
    • 2 wk ago
    • Reported - view

    Hi 
    We're currently looking into this issue on the certificate with our engineering team and we'll keep you posted once we received an update. We appreciate your patience.

      • YE_RUIQI.1
      • 2 wk ago
      • Reported - view

      Hi  

      Okay, thanks. Hoping for a fix soon!

      • CHEN_FUJIE
      • 2 wk ago
      • Reported - view

      I’m facing the same issue. When do you expect it to be fixed?😭

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 wk ago
      • Reported - view

       

      This issue has been resolved now, please give it another try and kindly let me know if you still see the same issue as before.
      Many thanks.

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 wk ago
      • Reported - view

       

      This issue has been resolved now, please give it another try and kindly let me know if you still see the same issue as before.
      Many thanks.

      • YE_RUIQI.1
      • 2 wk ago
      • Reported - view

       

      I’ve already downloaded it. Thanks for your help!

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 wk ago
      • Reported - view

       

      Thanks for the confirmation and glad to hear all is sorted out now.

      Have a great rest of the day.

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Content aside

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  • 2 wk agoLast active
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