Issue with course name
I am facing an issue whereby all of my copy courses name change and this affect the e-certificate awarded to my students. I already change the course name via course setup> general. However, the e-certificate awarded still based on the old name. Is there a way to reissue the certificate?
2 replies
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Hi ,
we have replied to your email regarding this query.
Thank you :) -
Hi ,
My apologies. It looks like our email got bounced.
For your query, I have checked that the course name is updated on all your learners' certificate. They can re-download their certificate from their progress page or their profile page if the course name has recently been changed.You can share this help page with your learners on how they can download the updated certificate: Where do I download my certificate?
Hope this helps!