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Says I didn't complete several task , when I did

I'm currently busy studying intro to human behaviour and I've completed week one , but it says I didn't complete it. 

I downloaded the pdf , which was required for module 4 of week 1 , I also completed the group discussion on making sense of human behaviour  and I completed activity time (5) of week 1 as well. 

I've also send several emails with photos showing the problem , but there is no response what so ever , at this point I'm getting very frustrated , because of this issue.I don't like the fact that it says it's incomplete and I get no answer back on how you will resolve the problem.

I seriously need help , otherwise at the end of the course I won't get my marks which I deserve.

6 replies

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    • Karen_Diaz
    • 2 mths ago
    • Reported - view

    Hi  , 
    Thanks for reaching out. We understand your frustration regarding the incomplete status of your course. Rest assured that we are committed to providing assistance and resolving this issue promptly. Upon reviewing your course progress, we have confirmed that it is indeed incomplete. We have responded to your email with detailed instructions on how to complete the remaining requirements for this course. If you have any questions or require further assistance, please don't hesitate to respond to our email message. We're here to support your success in this course.

      • malcolmkotze
      • 2 mths ago
      • Reported - view

        I will try to follow step by step the instructions , thank you.

      • malcolmkotze
      • 2 mths ago
      • Reported - view

        I need help I tried it step by step and I even tried through my phone , but it still doesn't appear complete. I've watched the video as well. I scrolled top to bottom and interacted with everything too. I don't know anymore.

      • malcolmkotze
      • 2 mths ago
      • Reported - view

       Is it possible if you could tell me what exactly is it that's incomplete and how do I finish it , because I did see your mail on how to do it step for step and I did follow it , but it still shows incomplete. At this point I've waisted most of my day trying to figure it out. So please show me what exactly within those three modules is incomplete so that I can complete them before Monday. I really don't like my work to be incomplete.

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 mths ago
      • Reported - view

      Thank you for reporting this.

      There are some unconfigured contents on the pages. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.

      We really appreciate your patience!

      Many thanks.

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 mths ago
      • Reported - view

      Thanks for waiting.

      I am pleased to inform you that the issue has been resolved, and you have completed all pages in week 1.

      Hope this helps and please let me know if you have any further questions.

      Many thanks.

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Content aside

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