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Create achievement badge not working.

I want to create an achievement badge, but not working:

Course Setup > Community 

Click to select an achievement image 

the page is not loading, only blur page.

8 replies

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    • Waluyo_Adi_Siswanto
    • 1 yr ago
    • Reported - view

    I use browser Microsoft Edge (updated the latest version)

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 1 yr ago
      • Reported - view

      Hi Waluyo Adi Siswanto , thanks for reaching out. Can you please share the link to the course where you are experiencing this issue? I tested it from my end and the page loads. Looking forward to your reply.

      • Waluyo_Adi_Siswanto
      • 1 yr ago
      • Reported - view
      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 1 yr ago
      • Reported - view

      Waluyo Adi Siswanto thank you for the link. 
      It works on my end, it could be your browser's settings. Can you try in incognito mode or a different browser and see if that works for you? Thank you!

      • Waluyo_Adi_Siswanto
      • 1 yr ago
      • Reported - view

      Suria Gannason 
      this is the appearance of the page 

      • Waluyo_Adi_Siswanto
      • 1 yr ago
      • Reported - view

      Suria Gannason 
      Yes, if I use, private window (this is the name Microsoft Edge), it appears.

      • Waluyo_Adi_Siswanto
      • 1 yr ago
      • Reported - view

      Suria Gannason

      Thanks for your help and assistance. 

      Clearing caches, histories and cookies, does not help.

      I looked the extension and found epub readers, the removed it and clear again caches, histories and cookies.

      Now it is working. Looks all normal.

       

      Best supports from OpenLearning. Love it.

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 1 yr ago
      • Reported - view

      Waluyo Adi Siswanto , you're most welcome! 

Content aside

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