Videos not playing

Johanna_G_Koenig
3 yrs agoTue, November 2, 2021 at 10:07 AM UTC
3replies

Hi there,

i have the issue that some / nearly all videos are not playing for me and I cant complete sections in the models. Can I please get some help on how to fix this.

Thank you.

- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs agoTue, November 2, 2021 at 10:50 AM UTC
- Reported - view
Hi Johanna,

Please share the links to these pages and we can check from our end.

Thanks!
- Johanna_G_Koenig
- 3 yrs agoTue, November 2, 2021 at 9:41 PM UTC
- Reported - view
I am currently completing the telehealth course

these are the model sections i have come across so far that are not working :

https://www.openlearning.com/csu/courses/three-rivers-udrh-telehealth/homepage/?cl=1

https://www.openlearning.com/csu/courses/three-rivers-udrh-telehealth/so_how_did_we_get_to_this_point/?cl=1

https://www.openlearning.com/csu/courses/three-rivers-udrh-telehealth/practical_applications/?cl=1
- Customer Success & Onboarding Team Leader at OpenLearning
  
  Alenka_Prezelj
  
  3 yrs agoWed, November 3, 2021 at 11:57 AM UTC
  
  Reported - view
  Johanna G Koenig Hi Johanna, thank you for the links.
  
  Unfortunately, I'm unable to replicate your issue - all the videos play well on my end. Please note they are hosted on Youtube so if you are on a network that bans Youtube, that would be the reason. Are you able to try on a different network (at home, school, office, etc) or mobile data?

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3 yrs agoWed, November 3, 2021 at 11:57 AM UTCLast active
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