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Course work not loading at all.

Hi, I can't seem to start or see any the Maths Bridging coursework I need to do.

 

The window says "Error: Loading chunk vendors-node_modules_react-pdf_dist_esm_Page_AnnotationLayer_css-node_modules_react-pdf_dist_b6512d failed. (missing: https://assets.openlearning.com/chunk_lie/entry/vendors-node_modules_react-pdf_dist_esm_Page_AnnotationLayer_css-node_modules_react-pdf_distb6512d.cb2d015bdf29390d.js)

6 replies

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    • Karen_Diaz
    • 8 days ago
    • Reported - view

    Hi 
    We tested the course and confirmed that the modules are accessible. 

    To help resolve the issue, try logging out and back in, or clear cache and cookies of your browser. Ensure you have a stable internet connection. You may also try using a different browser or device.

    Please give this a try and let us know how it goes. If the issue persist, kindly send us a screenshot or screen recording
    that clearly shows the problem you're having when accessing the course modules.

    Thank you.

    • Alba_Stephen
    • 8 days ago
    • Reported - view

    Hi Karen, 

    Thanks, I've tried it on another device and now its working.

    • Alba_Stephen
    • 4 days ago
    • Reported - view

    Hi again Karen,

    I couldn't see my test result. Do I get a certificate of completion sent to me with my score?

    Thanks,

    Alba

      • Karen_Diaz
      • 4 days ago
      • Reported - view

      Hi  ,
      The status of your assessment will be displayed in your progress page and the result should appear once the facilitator released your scores. To find it, kindly check out this helpful article: https://help.openlearning.com/t/60hmr1n/what-is-a-learners-progress-page#where-to-find-it.
      I'll be glad to check the certificate availability for you, could you please share the complete course name or course link? Thanks 

      • Alba_Stephen
      • 4 days ago
      • Reported - view

       Hi again,

      Yeah that doesn't seem to be working for me for some reason.

      I just really want to know that I've passed. I think I need at least 75%.

      The course is called Mathematics Bridging Course for Initial Teacher Education and this the link they originally sent, https://url.au.m.mimecastprotect.com/s/qH2OCwV1GxiGmEqEkCVfriJvsYc?domain=westernx.edu.au

      Also, when I finished the exam I got this link that I couldn't click that said it had something to do with my certificate, 

       

      eyJwayI6MTAxMjIyLCJyZWNlaXB0X3RpbWUiOiIyMDI1LTA5LTA0VDA5OjI5OjA3LjQ4MjMzOCswMDowMCIsInN0YXJ0X3RpbWUiOiIyMDI1LTA5LTA0VDA4OjE4OjE2LjI2NDAwMCswMDowMCIsImVuZF90aW1lIjoiMjAyNS0wOS0wNFQwOToyOTowNy40Njg0NjArMDA6MDAiLCJyYXdfc2NvcmUiOjQxLjB9:1uu6HD:DjhQXRlON-xfjw90SHqJ31lYYkgKE_H8KCC0jWrhtyU

      Can you tell me what mark I got on the exam?

      Thanks,

      Alba

      • Karen_Diaz
      • 3 days ago
      • Reported - view

      Hi  ,
      Thank you for providing the details. Our technical specialist responded to you via email. Kindly reply to us there and let us know if you need further assistance. Thank you.

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