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problems loading content

In the last month my students have had problems with the page, there is no load and often it is not allowed to upload documents. And Today I try to get in to see the tasks sent to me I get a message that tells me that there is nothing in the course , the content does not appear. Have other people had problems like this recently? 

5 replies

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    • Customer Success Team
    • Omnaya_Omar
    • 6 yrs ago
    • Reported - view

    Hi there! Thanks for reporting your issue. Our team is aware of the problem and currently working on a fix. We will update you as soon as it's been resolved. 

    • Melody_Eues
    • 6 yrs ago
    • Reported - view

    My content disappeared and when I try to look in the history, no matter which one I choose it only loads the current version without the content.

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      Melody Eues Hi there! Could you please link me to the page where the problem is occurring?

      • Melody_Eues
      • 6 yrs ago
      • Reported - view

      Omnaya Omar 

      Yes, he text box with all the content (text lesson) had been there first, then I added the quizzes later and even when I call up the history all the way back to Oct 4th (before I added in the quizzes) it pulls up a screen with the quizzes on dates before I even added the quizzes so the "history" is not pulling up history at all, its only pulling up the current screen (where my text box with the lesson is missing) . I had added the text box with the text content or lesson on )ct 4, and it had been there up untill 10/14 when it disappeared.  there is definitely a glitch. https://www.openlearning.com/courses/red-cross-wilderness-and-remote-first-aid/primary_initial_assessment

    • Customer Success Team
    • Omnaya_Omar
    • 6 yrs ago
    • Reported - view

    Hi again! This issue should be resolved now. If the problem is persisting, could you please link me to one of the pages that isn't working or include some screenshots of the problem?

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Content aside

  • Status Solved
  • 6 yrs agoLast active
  • 5Replies
  • 117Views
  • 3 Following