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I can't access my courses

Hey,

I haven't used openlearning for a few months (term ended and I'm not running my courses till next term). I logged in today and was asked to pay for an educator account. I understand that you have changed your policy, and now teaching requires payment. What I don't understand is way course builders are not given the oppertunity to view their course in order to move it to a different, free, platform. I do not wish to pay a monthly fee for teaching my course, mainly because I only use it with my  high school students, do not get paid for the course and would not be compensated by the school for the cost. I simply wish to view the content so I could copy-paste it somewhere else. To my understanding the course content is my intelectual property and should not be blocked from my view.

I will appreciate if you could adress this problem quickly, so I could start getting ready for next term.

Thank you,

Maor Madmon.

5 replies

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    • Customer Success Team
    • Omnaya_Omar
    • 5 yrs ago
    • Reported - view

    Hi there! We'd be happy to assist with this issue. Could you please email us at support@openlearning.com ?

      • Maor_Madmon
      • 5 yrs ago
      • Reported - view

      Omnaya Omar Your support team has been very helpful, thank you!

    • Heather_Bradley
    • 5 yrs ago
    • Reported - view

    This is my problem too! it feels so dishonest!

      • Technical Specialist
      • Suriavarman
      • 5 yrs ago
      • Reported - view

      Heather Bradley Our support team has already replied to your concern via email, thank you!

      • Heather_Bradley
      • 5 yrs ago
      • Reported - view

      Suriavarman Thank you, everything is resolved - I wanted to remove my comment since it's no longer relevant , but I'll just comment that things are ok instead!

Content aside

  • Status Solved
  • 1 Likes
  • 5 yrs agoLast active
  • 5Replies
  • 93Views
  • 4 Following