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Enquiry: Is there a paper copy of the Level ! course for those who are not computer able?Level 2 course won't submit some answers.

7 replies

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    • Customer Success Advocate
    • Maria_Soneja
    • 2 yrs ago
    • Reported - view

    Hi Margaret,

    Thanks for getting in touch. Happy to look into it. Could you share with us the course link? 

      • Margaret_Goode
      • 2 yrs ago
      • Reported - view

      Maria Cecilia Soneja 

    • Margaret_Goode
    • 2 yrs ago
    • Reported - view
    • Customer Success Advocate
    • Maria_Soneja
    • 2 yrs ago
    • Reported - view

    I'm looking at the ADOM Safe Ministry to Children and Young People Level 2, in which module/page did you encounter an issue? Please let me know so I can test it on my end

      • Margaret_Goode
      • 2 yrs ago
      • Reported - view

      Maria Cecilia Sonja Empowering Children, final task

    • Customer Success Advocate
    • Maria_Soneja
    • 2 yrs ago
    • Reported - view

    Thanks for your reply. I tested it on my end I have successfully submitted my answers and completed the activity in Empowering Children. Please see the screenshot below:

    To complete your progress in each activity, please make sure to:

    • Read all the information from the top all the way to the bottom of each page
    • Watch each video to the very end until it stops playing on its own
    • Make sure to complete any activities on each page

    If this still doesn't work, sometimes it's a cache, browser extension, or device issue. You can troubleshoot by:

    • Trying again in a different browser
    • Trying again in an incognito window
    • Trying again on a different device

    If the issue persists, please let me know! I'd be happy to assist you further.

    • Customer Success Advocate
    • Maria_Soneja
    • 2 yrs ago
    • Reported - view

    There isn't a print button in the course. If you wish to print it, you may do so by right-clicking on the page and choose print, but please discuss it with your course facilitator due to the fact that completing the course offline will not reflect on your progress page.

Content aside

  • 2 yrs agoLast active
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