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I already completed the course, but I still can't download my certificate even tho my internet is stable.

ClassOf2026__issued

1 reply

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    • Karen_Diaz
    • 5 days ago
    • Reported - view

    Hi  ,

     

    Thanks for reporting this! We tested the certificate download on our end, and while it took a few moments to load, the download was successful.

    Please try the following troubleshooting steps:

    • Open the link in a Private / Incognito window.

    • Try using a different browser (like Chrome, Firefox or Edge).

    • Clear your browser's cache and cookies.

    You can also download your certificates from here. 

    Kindly let us know if you still run into trouble after trying these steps and send an email with the screenshot of the error to support@openlearning.com.

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