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Why the progress of this page can't be completed?

I answered the question correctly and even posted a comment, but the page won't register that I have completed the task. all my classmate has tried the same thing in an attempt to complete the module. our next module is locked because this module is incomplete. my professor doesn't know either how to fix this issue. The next module is important for our mid-exam next Monday, and my professor has lost those files so he cannot give us the file directly through email. Please fix this issue, our exam depends on the next locked module :(.

course link: https://myedu.ums.ac.id/courses/stabilitas-obat/homepage/?cl=1

incomplete page link: https://myedu.ums.ac.id/courses/stabilitas-obat/kuis_3/?cl=1#block-blockpage-component-61778b2751ba68f5a0af575e

https://myedu.ums.ac.id/courses/stabilitas-obat/kuis_3/?cl=1

6 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 3 yrs ago
    • Reported - view

    Hi Naura!

    Thanks for reaching out. First, I want to say thanks for providing all the relevant info so we can help you as quicky as possible.

    I checked the page and you have done everything you could. The issue here is that there is an empty widget on the page and that's preventing you from getting completion. I'll let the course staff know and ask them to remove.

    As soon as they do, we'll let you know! :)

      • NAURA_AZKA_TSANIYA
      • 3 yrs ago
      • Reported - view

      Alenka Prezelj Thank you for reacihng me out. hope this problem can be solved immediately :)

      • Technical Specialist
      • Suriavarman
      • 3 yrs ago
      • Reported - view

      Hi NAURA AZKA TSANIYA , thanks for your patience! The course staff has now fixed the issue, please head over to the pages again and you should be able to get full completion for them. Thanks again

      • NAURA_AZKA_TSANIYA
      • 3 yrs ago
      • Reported - view

      Suriavarman Thank you for helping me. I've completed my course now :).

    • Activeoperate
    • 3 yrs ago
    • Reported - view

    Happy to see that someone is here for help, otherwise people does not help, i don't know why. but seriously i am surprised.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 3 yrs ago
      • Reported - view

      Activeoperate Hi there, is there something we can help you with?

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  • Status Solved
  • 3 yrs agoLast active
  • 6Replies
  • 53Views
  • 4 Following