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video cannot play.. hang..

1 reply

null
    • Customer Success and Training Specialist
    • Balasandar
    • 2 days ago
    • Reported - view

    Hi 

    I’m sorry to hear you're having trouble with a video! I'd love to help you get this sorted quickly.

    To help me investigate, could you please provide:

    1. The name of the course you are taking.
    2. The link (URL) to the specific page where the video is located.

    In the meantime, you might be able to fix this by trying these quick steps:

    1. Switch browsers: Try using Google Chrome or Firefox if you aren't already.
    2. Check your connection: If possible, try switching to a different Wi-Fi network or a mobile hotspot.
    3. Clear your cache: Sometimes old data can cause a video to "hang."

    Waiting for your response.

Content aside

  • 2 days agoLast active
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