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Why isn't the number of learners displayed on the portal and course landing pages?

Institution portal landing page

The number of learners in a course is displayed in the course tile on the portal landing page if the number of enrolled learners is higher than 20.

The Community block displays the number of learner enrolments (across all classes and courses under the institution), the number of comments, and the range of countries in your institution.

The profile pictures of enrolled users are only displayed when the users in the list have set up their profile images. This can sometimes result in fewer than-expected profile pictures being displayed.

The enrolment count is only updated once a day, so there may be some discrepancies in the numbers.

Note: This community section will only appear if the number of learner enrolments in your institution has reached a minimum of 100 learners.

Course landing page

The number of learners is displayed on the course landing page under the "Who is in the Course" section if the number of enrolled learners is higher than 20.

Only avatars of learners whose profile page isn't set to private appear underneath.

 

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