I can not download module 2 video

Audu_Habu
3 yrs ago
7replies

Please, I am Audu Habu, I can not access my videos for module 2 Bahasa course, what do I do?

- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Reported - view
Hi Audu,

Thanks for getting in touch.

Could you please send me the page link or the page name so I could take a look?

Many thanks.
- Audu_Habu
- 3 yrs ago
- Reported - view
This is the link https://learning4life.usm.my/courses/bmbm-m2-saya-imelda/homepage/?cl=1
- Ksenia_Ch
  
  3 yrs ago
  
  Reported - view
  Audu Habu thank you for providing us with the link! You will be able to watch the videos in the Learning Activities section, which is located on the left sidebar.
- Audu_Habu
- 3 yrs ago
- Reported - view
I tried assessing the video in the learning activities section but it says "The media play back was aborted to a corruption problem or because the media used features your browser did not support "
- Tawanda_Mutasa
  
  3 yrs ago
  
  Reported - view
  Hi @audu_habu·
  
  Can you please try all of the following:
  ;Try watching the video in a different browser
  ;Check your Internet connection
  ;Delete cookies, cache and browsing history
  ;Disable all plugins on your browser
  ;Restart the browser
  
  If you are still unable to view the video after trying the above steps, let us know.
- Sayyiddatul_Aqma
- 3 yrs ago
- Reported - view
Hi. I have the same issue, but different course . Did you solve your problem yet?
- Customer Success Advocate
  
  Maria_Soneja
  
  3 yrs ago
  
  Reported - view
  Sayyiddatul Aqma Hi there, I'm happy to take a look. Could you please share with us the link to the page you are having an issue with?