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How do I add someone as a Subscription Admin?

With our January 2021 release, we have introduced some new roles on the Openlearning platform. 

A subscription owner is the user who first signed up for an OpenLearning subscription plan. There can only be one subscription owner for a subscription account; if you would like to change this to another please contact us.

They can:

  • View and update billing information 
  • Change subscription plans 
  • View learner and educator usage across all of the institutions in their subscription
  • Add other users as subscription admins 
  • Copy multiple existing courses

A subscription admin (only available on institution or custom plans) is someone who has access to view account usage and billing information.

They can: 

  • View learner and educator usage across all of the institutions in their subscription
  • View billing information 
  • Add other users as subscription admins 
  • Copy multiple existing courses

To add someone as a subscription admin you must either be a subscription owner or a subscription admin. 

 


How do I add an existing user as a Subscription Admin?

Step 1

Log in to your account and go to your profile icon > Manage subscription.

 

Step 2

Go to Manage users and go down to Invite existing user dropdown.

 

Step 3

Type in the user that you want to add as a Subscription Admin, tick the checkbox, and click on Save.

 

Step 4

Once you have selected all the users that you want to add as a Subscription Admin, click on the Send invite button.

 


How do I add a new user as an Institution Admin?

You will need to first need to invite them to your Subscription by adding them via Institution settings. You can find out more here.

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