Maria Soneja's Profile - OpenLearning Help Community

Latest Posts

Re: ADDING 3+ PHOTOS TO GALLERY FOR AUTHENTICATION OF PROFILE
Hi Sekira, thanks for getting in touch. I see you are enrolled in Pet Sitting 101 and I can also see that you have successfully verified your account. Please note that adding photos to the gallery…
- Customer Success Advocate
- Maria_Soneja
- 2 yrs ago
- Ask the Community
- Reported - view
Re: Assessment report export is different
Hi Waluyo, I hope all is well on your end. As of yet, our product team confirmed that the fix on this issue is still pending. We will update you as soon as we have more information.…
- Customer Success Advocate
- Maria_Soneja
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: Module 3.1 Problem
Hi, sorry I forgot to mention that. Yes, there is an incorrect answer.
- Customer Success Advocate
- Maria_Soneja
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Module 3.1 Problem
Hi Melanie, I'm now at Activity 1 - Identify issues and provide solutions page and I tested to see if there's a technical issue in that particular Fill in the blank quiz.…
- Customer Success Advocate
- Maria_Soneja
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Module 3.1 Problem
Hi Melanie, I'll be happy to take a look. I see several activities within the course, please do share with me the page link where you're having an issue. I'll look forward to your response.
- Customer Success Advocate
- Maria_Soneja
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Student Forum
Hi Pam, thanks for getting in touch. This is the OpenLearning - Help Community. Your query would be best answered by the course facilitator as it is a course-specific and content-related query.…
- Customer Success Advocate
- Maria_Soneja
- 2 yrs ago
- Ask the Community
- Reported - view
Re: NOT HAPPY
@Holly Cole Hi Holly, thanks for getting in touch. I see Rob Clark has sent you an email roughly 2 hours ago (he replied to your comment within the course).…
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: VIDEO CAN'T BE PLAYED
Hi Teoh Khe Yin, great news! The video has been fixed and you can now watch it and complete the page. Thank you for your patience!
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Progress has been reset/reduced
Hi there, I see the course is self-paced, as my colleague Michael mentioned. I took a look and I see what you mean. From my end, it does show that you have reached Topik 6, however,…
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Nu pot încărca un material pentru a finaliza cursul
Bună Claudia, vă rugăm să ne trimiteți linkul către pagina cu care aveți o problemă, astfel încât să putem arunca o privire la ce cauzează problema.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Nu pot încărca un material pentru a finaliza cursul
Hi Claudia, please share with us the link to the page you're having an issue with so we can take a look at what's causing the issue.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to Progress/Complete Module 1 - Thinking Outside the Box
@Muhammad Rafli Raihan Hi there, thanks for reaching out. I have sent you an email so I can further assist you on the matter.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Progress missing
Hi there, thanks for reaching out. Please share with us the course link and we'll take a look.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: NIOSH TENAGA SAFETY PASSPORT LEARNING (ENGLISH VERSION)
Hi Marijana, Upon checking, you should now be able to access the course. The course's timezone is set to Kuala Lumpur GMT+8. When converted to your time, the course starts at 2:00 am.…
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Unable to Progress/Complete Module 1 - Thinking Outside the Box
Thank you for your patience! I just want to let you know that your course facilitator has addressed the issue. Could you please check and see if the page is now showing as completed?…
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Thinking Outside the Box in the Workplace : Progress Incomplete for Module 1
Thank you for your patience! I just want to let you know that your course facilitator has addressed the issue. Could you please check and see if the page is now showing as completed?…
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: How do I can complete this
I see you are enrolled in the Preparing for Interviews course and having an issue with the Writing the Story of YOU module. Could you please check back on your progress and see if the issue still…
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Ask the Community
- Reported - view
Re: How do I can complete this
Hi there! Thanks for getting in touch. Share with us the course link please so we can take a look.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Module 4- Non pharmacological management of COVID
@Nur Shahirah Binti Ab Ghani It could be that you have the incorrect course link. Could you try this one, please? https://www.openlearning.com/acu/courses/covid-4-nurses-2021 If it's still not…
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Name doesn't appear
Hi there, please share with us the course link and a screenshot of your response that shows the group name instead of your name, and we'll take a look.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Slides in learning activities cannot be opened
Hi Hasif, thanks for getting in touch. Sure, please share with us the course link and we'll look into the issue.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Video Playback and Missing Course.
Hi Onarld, thanks for getting in touch. I'll take a look and get back to you via email. Please expect a response within the day.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Module 1 video problem
Hi Christine, thanks for getting in touch. Kindly share with us the link to Module 1 in your course, and we'll look into the issue.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Accessing Course, have completed Page 1 seven times, cannot progress beyond that. Please advise.
Hi @Rhonda Masih! Thanks for getting in touch. Please share with us the course link and we'll look into the issue.
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view
Re: the video is not available, I cannot watch it and it won’t let me mark this page and complete my course
@Анастасия Вяльцева Hi there! I see Joe has reached out to the course facilitator regarding the issue in the video, as the fix will be coming from their end.…
- Customer Success Advocate
- Maria_Soneja
- 3 yrs ago
- Report an Issue
- Reported - view

1 2 3 4

Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Maria Soneja

Re: ADDING 3+ PHOTOS TO GALLERY FOR AUTHENTICATION OF PROFILE

Re: Assessment report export is different

Re: Module 3.1 Problem

Re: Module 3.1 Problem

Re: Module 3.1 Problem

Re: Student Forum

Re: NOT HAPPY

Re: VIDEO CAN'T BE PLAYED

Re: Progress has been reset/reduced

Re: Nu pot încărca un material pentru a finaliza cursul

Re: Nu pot încărca un material pentru a finaliza cursul

Re: Unable to Progress/Complete Module 1 - Thinking Outside the Box

Re: Progress missing

Re: NIOSH TENAGA SAFETY PASSPORT LEARNING (ENGLISH VERSION)

Re: Unable to Progress/Complete Module 1 - Thinking Outside the Box

Re: Thinking Outside the Box in the Workplace : Progress Incomplete for Module 1

Re: How do I can complete this

Re: How do I can complete this

Re: Module 4- Non pharmacological management of COVID

Re: Name doesn't appear

Re: Slides in learning activities cannot be opened

Re: Video Playback and Missing Course.

Re: Module 1 video problem

Re: Accessing Course, have completed Page 1 seven times, cannot progress beyond that. Please advise.

Re: the video is not available, I cannot watch it and it won’t let me mark this page and complete my course

Home

Tags