Alenka Prezelj's Profile - OpenLearning Help Community

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Re: Where to start it over? From pre- course?
Hi Louise, could you please send us a message to support@openlearning.com? We'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: no question
Hi there, please send us a message with the link to the page where this occurs to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Error when uploading photos
Hi Sarah, please send us a message with the link to the page where this is happening to: support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Soalan kuiz Tidak dipaparkan
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Kuiz Tersangkut...sijil tak keluar...
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: AWS Course Certificate
Hi Nikhil, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Kuiz Sangkut
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Alamat email untuk pertanyaan tidak boleh guna
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Cannot completed the quiz because can not write anything at that part.
Hi Hariyani, please send us a message with the link to the quiz to support@openlearning.com. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I finish orientation and i want go and finish Sexual Harassment, BSIS. Covid-19 but i can not go through what is next step i am log in alrea
Hi Jesse, we have replied to your e-mail!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Students cannot download files
Hi Sorana, I noticed that at least some of your PDFs filenames include characters such as ă. Could you try renaming one of these files to include only letters that exist in English and then upload…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I cannot complete the 'Records for Teachers' session
Hi, we have replied to your email. Thanks.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Certificate Issue
Hi Bharat! As we have explained to you in the e-mail, the course staff needs to issue the certificate manually. For more information, please contact them directly. The link is in the e-mail.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@Shaharuddin bin Mohd Daud We can! :) You can send a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Common Issues
- Reported - view
Re: Boleh baiki sijil saya tak..nama tak lengkap
Hi Zain, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I can,t complete FOOD QUALITY ASSURANCE AND CONTROL course there are 2 pages marked with uncompleted
Hi Mena, can you please send us a message to support@openlearning.com? We'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Food Quality Assurance & Control
Hi Wong, the issue has been fixed, you can now finish the course. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Answered all the questions but it still shown as completed 5/6
@affendi sidek Please send a message to support@openlearning.com and we'll assist you there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How do I tag someone in a comment?
@Muhammad Mokhtar Hossain Miah Hi Muhammad, please send a message to support@openlearning.com and we'll help you from there. Thanks
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- 1
- Completing a Course
- Reported - view
Re: Even though i have seen it many times still it is showing in progress rather than completed, please solve this issue as soon as possible.
Hi Akshat, please send us a message to support@openlearning.com and we'll assist you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Got 404 calling GET https://api.openlearning.com/v2.1/users/, expected 2xx.
Hi SSE, we have replied to your e-mail regarding this issue, so I will mark this as resolved. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Stuck di KUIZ, 92 %
Hi Mazidah, please send a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Error: Loading chunk vendors~BlockPage/BlockPageContentPage/connector~LinkedNotification~ModuleDisplay~ProfilePortfolioPa~897d5465 failed. (
@NURUL ALEESA Hi! Please send us a message to support@openlearning.com and we'll help you from there! Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@Rohaya Abdaziz Hi Rohaya, you can send a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Common Issues
- Reported - view
Re: troubleshooting
Hi Ahmad, please send a message to support@openlearning.com and we'll help you from there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Where to start it over? From pre- course?

Re: no question

Re: Error when uploading photos

Re: Soalan kuiz Tidak dipaparkan

Re: Kuiz Tersangkut...sijil tak keluar...

Re: AWS Course Certificate

Re: Kuiz Sangkut

Re: Alamat email untuk pertanyaan tidak boleh guna

Re: Cannot completed the quiz because can not write anything at that part.

Re: I finish orientation and i want go and finish Sexual Harassment, BSIS. Covid-19 but i can not go through what is next step i am log in alrea

Re: Students cannot download files

Re: I cannot complete the 'Records for Teachers' session

Re: Certificate Issue

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Boleh baiki sijil saya tak..nama tak lengkap

Re: I can,t complete FOOD QUALITY ASSURANCE AND CONTROL course there are 2 pages marked with uncompleted

Re: Food Quality Assurance & Control

Re: Answered all the questions but it still shown as completed 5/6

Re: How do I tag someone in a comment?

Re: Even though i have seen it many times still it is showing in progress rather than completed, please solve this issue as soon as possible.

Re: Got 404 calling GET https://api.openlearning.com/v2.1/users/, expected 2xx.

Re: Stuck di KUIZ, 92 %

Re: Error: Loading chunk vendors~BlockPage/BlockPageContentPage/connector~LinkedNotification~ModuleDisplay~ProfilePortfolioPa~897d5465 failed. (

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: troubleshooting

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