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Alenka Prezelj
Customer Success
Alenka_Prezelj
Customer Success & Onboarding Team Leader at OpenLearning
Slovenia
www.openlearning.com/u/alenka/
Joined
Thu Jan 18 07:04:30 UTC 2018
2765
posts
809
likes received
Latest Posts
Re: Can't able to do Assessment
Hi SIVA, can you please post a link to the course page you are referring to and a screenshot? Thank you.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Soalan no 13 salah
Hi there, can you please send us a message to support@openlearning.com and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Progress percentage problem
@NOR ADILAH BINTI MOHAMED That's great!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Cannot play the national anthem video
Hi Junkai, can you please post the link to the course page? Thank you.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: API to signup users through my platform and integrate it with openlearning
Hi Nitin, we have received your e-mail on this. We'll be in touch shortly. Thank you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: I have done a module thrice still not showing completed ...kindly resolve the problem
Hi Gharvita, can you please share the link to the course? Thank you.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: How do I use groups on OpenLearning?
@Corina yeah, we know. But sometimes students create groups and they want to add the photo. But they still can't, it has to be the admin who does that for them.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
1
Groups
Reported - view
Re: Progress percentage problem
@NOR ADILAH BINTI MOHAMED Can you provide a screenshot what happens? Have you tried on Chrome?
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Course in English
Hi Daniel, we have replied to your e-mail.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Certificate Unavailable After Completed The Course
Hi Nur Fatihaq, unfortunately, there is no certificate for that course.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: quiz cannot open . please help. also difficult to drag
Hi Mohamed, can you please share the link to the page and the device and browser you are using? Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Quiz cant be opened
Hi Shahrin, can you please share the link to the quiz and which device and browser you are using?
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Tak dapat jawab soalan kuiz
@Nor Basirah Abdullah Please e-mail us at support@openlearning.com. Thank you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Halal industry fundamental certificate
Hi @Abdul Hafeez Iqbal Ahmed ! Please refer to the FAQ section of the following page: https://www.openlearning.com/hdc/
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Soalan kuiz gagal membayar tidak ada/tidak keluar
Hi, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Code verification
@Muhozi isaac Hi Muhozi, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Soalan kuiz Tak jumpa
Hi Sharifah, please send us a message to support@openlearning.com and we'll help you from there.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Course Setup Tab to make it more prominent (Colour)
Hi FullAMark, we have replied to your e-mail. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Assignment status not changed
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Problem Processing Enrolment
Hi Tengku, please send us a message to support@openlearning.com, and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Code verification
Hi Muhozi, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Kuiz
Hi Salmiah, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: End course no notification & email, can't drag Quiz
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: HELP-new student
Hi Sharon, can you please send us a message to support@openlearning.com and we'll help you from there? Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Kuiz
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
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