Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Enrolling Students via email
Hi Rudy, we have replied to your email.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Knowledge check not loading
Hi Mr Micael, We're aware there is currently a slight technical issue with the quizzes when accessed on mobile. Fortunately, there is a workaround! The best thing to do is enable desktop mode on…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: how to print certificate , i already complete the course
Hi Siti Zurializa, please send us a message to support@openlearning.com and we'll help you there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: how to get the certificate? i completed the course on 13 march.
Hi Zalina, please send us a message to support@openlearning.com and we'll help you there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Covid-19 Safe Protection Training
Hi Satish, please send us a message to support@openlearning.com and we'll help you there. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Short answer widget - confusing name?
We are still getting emails from confused course creators who have used Short answer widget instead of Post text. Please consider using a different name for the "Short answer widget". Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Suggest a Feature
- Reported - view
Re: Covid 19 instructors certification
Hi David! I assume you're doing the course on mobile, is that right? We're aware there is currently a slight technical issue with the quizzes when accessed on mobile.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Akpk
Hi there, please send us a message to support@openlearning.com and we'll help you from there.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Quiz questions didn't not pop out please fix it.
Hi Mira! We're aware there is currently a slight technical issue with the quizzes when accessed on mobile. Fortunately there is a workaround for making the quizzes work on mobile!…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Can't answer the quiz
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Kuiz Tak dapat submit
Hi Julia, please send us a message to support@openlearning.com and we'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Terkandas di kuiz.. Tak ada soalan untuk dijawab.. Macam mana nak complete kursus
Hi there please send us a message to support@openlearning.com and we'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Cannot complete a course
Hi there, please send us a message to support@openlearning.com and we'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Kuiz tak keluar
Hi Zalina, please send us a message to support@openlearning.com and we'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Diminta penambahbaikan untuk Hemah Bicara Hemat Belanja (KPM). Kursus ini tidak dapat dibuka dan diteruskan.
Hi Nagie, please send us a message to support@openlearning.com and we'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: quiz
Hi Ahmad, can you please post a link to the quiz page you're referring to? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Trouble with course completed
Hi Atta Atta, we have replied to your email. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Certificate info.
Hi Muhee, can you please provide a link to the course you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Confusing message when account is deactivated
There have been new reports of this issue.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Suggest a Feature
- Reported - view
Re: How do I see my assessment results?
@Yash lodh May we please ask you to send us an email to support@openlearning.com?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Completing a Course
- Reported - view
Re: When I upload files from Microsoft word/google docs, this happens.
Hi there, could you please post a link to the page? We'll take a closer look.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Buttons won't go to slide I set them to go to
Hi Kaitlyn, what usually helps is switching the order of the pages randomly, refreshing, then putting them back in the correct order, and refreshing again.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Exporting data - pre-enrolment information
Hi MAIA, we have received your message via chat. Our team is looking into it and we'll get back to you asap. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Cannot play the national anthem video
@Junkai Zhang Hi, thank you for providing the link. Unfortunately, I'm not able to replicate the issue, the video works well on my end. Please note that this is a Youtube video,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: DARN CAT
Hi Carol, we have replied to your email. :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Enrolling Students via email

Re: Knowledge check not loading

Re: how to print certificate , i already complete the course

Re: how to get the certificate? i completed the course on 13 march.

Re: Covid-19 Safe Protection Training

Re: Short answer widget - confusing name?

Re: Covid 19 instructors certification

Re: Akpk

Re: Quiz questions didn't not pop out please fix it.

Re: Can't answer the quiz

Re: Kuiz Tak dapat submit

Re: Terkandas di kuiz.. Tak ada soalan untuk dijawab.. Macam mana nak complete kursus

Re: Cannot complete a course

Re: Kuiz tak keluar

Re: Diminta penambahbaikan untuk Hemah Bicara Hemat Belanja (KPM). Kursus ini tidak dapat dibuka dan diteruskan.

Re: quiz

Re: Trouble with course completed

Re: Certificate info.

Re: Confusing message when account is deactivated

Re: How do I see my assessment results?

Re: When I upload files from Microsoft word/google docs, this happens.

Re: Buttons won't go to slide I set them to go to

Re: Exporting data - pre-enrolment information

Re: Cannot play the national anthem video

Re: DARN CAT

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