Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Credential / Certificate Customization
Hi there, Thanks for your question. If you prefer not to upload a signature, you can upload a small blank image instead.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Course expired without completing
Hi Danielle, Thanks for contacting OpenLearning Customer Success. OpenLearning provides the learning platform for organisations and individuals to teach their courses.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Ask the Community
- Reported - view
Re: Landing Page Customisation
Hi Aaron, thank you so much for your suggestions. Our Product will review them. Just to let you know, certain elements of whitelabelling already are possible.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- 1
- Suggest a Feature
- Reported - view
Re: joining a group
Hi Lacey, I'm happy to look into this for you. Can you please provide a link to the course you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: can't access my course / communities
Hi Grace! Great news - the bug has been fixed and the Communities tab is working again. If you have any further issues, please let us know!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Delete Classes and Courses
Hi everyone! Thank you all for your thoughts. I'm happy to announce that we have just released the delete a class feature! To learn how to delete a class, please refer to Deleting a class.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- 1
- Suggest a Feature
- Reported - view
Re: Mark all notification as read
Hi Nur Fatima! Thank you for reporting this in! Our Product team has been notified and we will release a fix for this issue soon. We apologise for the inconvenience and ask for your patience while…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Notifications for Widgets
Hi! We’re happy to let you know that we’ve made exciting changes to our notification system. You can now customise the notifications to receive the ones that are most important for you!…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Add option to be notified when a student enrols and when they post assignments.
Hi Diana and Robert! We’re happy to let you know that we’ve made exciting changes to our notification system. You can now customise the notifications to receive the ones that are most important for…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Institution to be informed when a student deactivates themselves
Hi! We’re happy to let you know that we’ve made exciting changes to our notification system. You can now customise the notifications to receive the ones that are most important for you - including…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Automated emails
Hi Natalie! We’re happy to let you know that we’ve made exciting changes to our notification system. You can now customise the notifications to receive the ones that are most important for you,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Customizing notifications
Hi everyone! We’re happy to let you know that we’ve made exciting changes to our notification system. You can now customise the notifications to receive the ones that are most important for you!…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Bring back "mark all as read"
Thank you all for reporting this in! Our Product team has been notified. We will release a fix for this issue soon. Your patience is much appreciated!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: can't access my course / communities
Hi Grace, Thanks for reaching out. We're aware of the issue, and our team is working towards a fix. In the meantime, are you trying to access one of the courses you're enrolled in?…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- 1
- Report an Issue
- Reported - view
Re: course will not reach completion
Hi Zachary, I'm happy to help you with this. Could you please share the link to the course you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Form does not recognise my address
Hi Lexie, could you please share the link to the course you're trying to enrol in?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Offline Mode Text
Hi @James Brann thanks for your suggestion, we appreciate it. We can offer a workaround for what you're suggesting. While it's not exactly the same, it might work for you.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: unable to view other forum
@KALISWARY NAIDU AP ARIDASS Hi! Thanks for sharing the link. I checked the page and it was set up so that each learner only sees their own submission. This was set up by the course administrator.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Not showing that I have completed course
Hi Lisa An, I see that you have completed the course and a certificate has been issued to you. If you have any further questions, please let us know! Thank you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: unable to view other forum
@KALISWARY NAIDU AP ARIDASS Hi there! Thank you for the course name. Can you please let us know the exact page you're having issue with? You can copy/paste the URL from your browser or send us the…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Accessing my Language Lift community portal
Hi Luisa, could you please send through the link to the page with the booklet and a screenshot of what you get? I'm happy to investigate this further for you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Change caption in "Who is Supporting You"
Hi Nur Fatima, thanks for reaching out. This is already possible. What you enter in the "About me" section on your profile page will be visible in the blurb on the landing page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- 1
- Suggest a Feature
- Reported - view
Re: What can I do on the mobile app?
@Shrivardhan Mali Hi there, could you send us an email to support@openlearning.com and we'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Mobile App Tips and Feedback
- Reported - view
Re: unable to play video in cloud lab course
@Sudhamani The link you shared is not on OpenLearning so I'm not sure how I can help. If you have an issue with a course on OpenLearning though, I'm happy to help.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: unable to play video in cloud lab course
Hi there! I'm hapy to help you with this. Could you please share the link to the page?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view

1 2 3 4 5 73

Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Credential / Certificate Customization

Re: Course expired without completing

Re: Landing Page Customisation

Re: joining a group

Re: can't access my course / communities

Re: Delete Classes and Courses

Re: Mark all notification as read

Re: Notifications for Widgets

Re: Add option to be notified when a student enrols and when they post assignments.

Re: Institution to be informed when a student deactivates themselves

Re: Automated emails

Re: Customizing notifications

Re: Bring back "mark all as read"

Re: can't access my course / communities

Re: course will not reach completion

Re: Form does not recognise my address

Re: Offline Mode Text

Re: unable to view other forum

Re: Not showing that I have completed course

Re: unable to view other forum

Re: Accessing my Language Lift community portal

Re: Change caption in "Who is Supporting You"

Re: What can I do on the mobile app?

Re: unable to play video in cloud lab course

Re: unable to play video in cloud lab course

Home

Tags