Alenka Prezelj's Profile - OpenLearning Help Community

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Re: Could not find the page to submit my e-certificates to my delima
@CHONG NYUK HIONG I'm sorry, the page you are referring to is not on OpenLearning platform, so I'm not sure how I can help you. If you have a query about a course on OpenLearning,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Could not find the page to submit my e-certificates to my delima
Hi Chong Nyuk Hiong, Sorry, I am not sure I understand your question. Could you share the link to the course you're referring to and a screenshot of the issue?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: MATH 1011
Hi Harvey, Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- 1
- Ask the Community
- Reported - view
Re: Unable to finish course
@Kellie Hansen Hi Kellie, unfortunately, we haven't heard back but we will follow up with them again and let you know.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Assessment
Hi Siti, please share the link to the page you're referring to and we can take a closer look. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: All my assignments are gone and i can`t even get to the course I was taking.
Hi Taleitha, we have responded to your email. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: App issue can't see my courses
Hi @Ong Xian Wen, thank you for your message. We are aware of the issue and our team is looking into it. We'll update you here as soon as we have more information. Your patience is much appreciated.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Where do I get my certificate or badge?
@Amelli Thomas Hi Amelli, sure. Please send us an email to support@openlearning.com and we'll look into the issue further. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Credentials, certificates, badges and achievements
- Reported - view
Re: API and Excel export containing assessment result
Hi @husnithamrin thank you for your suggestion. While we don't have the solution for this yet, we'd like to let you know that a new feature called "Raw scores" was just released that might help.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: Improvement - own logs visibility
Hi Andre, thanks for an interesting question. Just to make sure I understand your query correctly - are you a learner or a course creator? Are you trying to log your own blog activity on your own…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: Assessment report export is different
Hi @Waluyo Adi Siswanto @Huda K Maulana , great news! We now have two export formats: Summary of results and Raw scores. I think "Raw scores" will work for you. You can read more here.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: Change student Class Group - students enrolled via LTI
Hi Amanda, thanks for reaching out. My colleague will get in touch via email asap. Your patience is much appreciated.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Ask the Community
- Reported - view
Re: How do I use the Poll widget?
@Community Managers Hi there! Sure, you can email us at support@openlearning.com or use the chat bubble in the lower right corner within your course.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Core Widgets
- Reported - view
Re: why can't i see the BMBM-M2 SAYA IMELDA
Hi Gao Rui, Please share the link to the page in question and a screenshot of the issue. I'm happy to look into this further for you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Ask the Community
- Reported - view
Re: Course completion certificate
Hi Sushmitha, we have replied to email. Please check your inbox. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Ask the Community
- Reported - view
Re: Student listing in Assessment
@Waluyo Adi Siswanto The bug has now been fixed and you should now see the Next/Back buttons. Please give it another try and let me know if you continue to have any issues! Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- 1
- Suggest a Feature
- Reported - view
Re: Student listing in Assessment
@Waluyo Adi Siswanto Hi there, as I mentioned, the fact that you can't see the next/back button is a bug that our dev team is working to fix. We'll let you know as soon as it's released.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: Unable to access my course
Hi Brigitte, I can confirm you are enrolled in the course and the course is live, so you should be able to access it. Could you please send a screenshot of what you're seeing to support@openlearning…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Unable to upload document for quiz and assessment
@DINISH AL MAYANDY Thank you. There is a Post file widget under that document, but it seems something is blocking it on your browser. Can you make sure your Chrome is updated and then try again?…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Unable to upload document for quiz and assessment
Hi Dinish, can you please share the link to this page?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Student listing in Assessment
Hi @Waluyo Adi Siswanto thank you very much for your feedback. We have changed the design on the Assess learners page a while back. As you mentioned, there used to be a list (a drop-down) of…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: Access completed subject denied
@Cassandra Cassis Hi Cassandra, unfortunately, the course provider decided to cancel their subscription with OpenLearning so the course isn't available anymore.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Access completed subject denied
Hi Cassandra, can you please share link to the course you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Why can't I embed my page as an iFrame?
@Abby M Hi Abby, not sure I understand your question. Could you clarify what you mean by "scenarios"?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Integration Widgets
- Reported - view
Re: Openlearning Blog Page subcribers
Hi @Robert Pearce To see who subscribed to your blog, click on the Subscribe button. You'll then see the list of the subscribers and if you click on them, you'll be taken to their profile pages.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Could not find the page to submit my e-certificates to my delima

Re: Could not find the page to submit my e-certificates to my delima

Re: MATH 1011

Re: Unable to finish course

Re: Assessment

Re: All my assignments are gone and i can`t even get to the course I was taking.

Re: App issue can't see my courses

Re: Where do I get my certificate or badge?

Re: API and Excel export containing assessment result

Re: Improvement - own logs visibility

Re: Assessment report export is different

Re: Change student Class Group - students enrolled via LTI

Re: How do I use the Poll widget?

Re: why can't i see the BMBM-M2 SAYA IMELDA

Re: Course completion certificate

Re: Student listing in Assessment

Re: Student listing in Assessment

Re: Unable to access my course

Re: Unable to upload document for quiz and assessment

Re: Unable to upload document for quiz and assessment

Re: Student listing in Assessment

Re: Access completed subject denied

Re: Access completed subject denied

Re: Why can't I embed my page as an iFrame?

Re: Openlearning Blog Page subcribers

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