Alenka Prezelj's Profile - OpenLearning Help Community

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Re: Error in STANSW literacy in Secondary science course
Hi Christin, here's how you can remove the answers and try again: Hope this helps!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Qlitch in Quiz 3.9
Hi Sharon, It is possible that you need to tick more than one answer. Hope this helps!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Signed in with Facebook - oh, oh!
@Carol Shipard Hi Carol! I have resent it to your det.nsw.edu.au address.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: unable to proceed with test your knowledge
Hi there, can you please post the link to this page? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Signed in with Facebook - oh, oh!
Hi Carol, we have responded to your email. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: groups function
Hi Kathryn, could you please share to the page where this is happening so we can take a closer look? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Module 3 evaluation survey
@Danika Gasanz Hi Danika, if you're having trouble viewing the survey, please make sure that your browser zoom is set to 100% and then refresh the page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Flexibility to change course creator's name and photo
@Chong Siu Hou Thank you for clarifying. If you'd like to change only the photo, that can be done by the person who has access to the account. She/he can follow the steps on: https://help.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Flexibility to change course creator's name and photo
Hi Samantha! Thanks for your feedback. You don't need one account just for the purpose for creating accounts just so that photo would appear there. If you would like to change the course creator…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Cannot complete the quiz
Hi Nur Azzah, can you please share the link to the quiz page so we can take a look?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Course wont register completion
Hi Ravinas, can you share the course URL and a screenshot of the issue? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Customising notifications for course-related social activities
@Matt Wood and @KohLingPong great news,"Mark all as read" button is back. Please find it here:
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Account Settings
- Reported - view
Re: How do email and platform notifications work?
@Linda Watts Hi Linda, thanks for letting us know about this. Do you mind sharing the address you sent an email to and received no response? We haven't received anything from you to…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Account Settings
- Reported - view
Re: How do I delete a class?
@Lamey Fathey Atalla Abdou Hi there, could you please share the course link so we can check that for you? Thank you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Classes
- Reported - view
Re: Certificates sent as their own emails
Hi @AGTA Online Learning ! I'm happy to report that this is now again possible! Please refer to:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- 1
- Suggest a Feature
- Reported - view
Re: Announcement title in e-mails
Hi @candice_goold @katy_ashton and @instructor_coen the long awaited update is here! :) The subject of the email for the announcements now includes the title of the announcement!…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Daily digest email summary of all activity in the course that day
Hi @Australian Writers' Centre - great news, this is now possible! Please refer to: Daily email digest
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Receive email notifications for "Post file" submissions
Hi @Australian Writers' Centre I'm happy to let you know that this is now possible via our notifications upgrade! :) For more information you can refer to:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Pop-up before issuing credentials
Hi Waluyo and Halimatul, I'm happy to report that the above suggestion has now been implemented. Hope this will help! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- 1
- Suggest a Feature
- Reported - view
Re: I Cannot Access Any of my Training Modules
Hi @Calaeryn Williams The issues have been resolved. Please let us know if you have any further questions.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Add multiple courses into categories
Hi Cyberlynx! Thank you for your suggestion. Are you referring to course categories or marketplace categories?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Bring back "mark all as read"
Hi @Code Club Au and @KohLingPong We're happy to report that the Mark all (notifications) as read has now been released.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Mark all notification as read
Hi there, we're happy to let you know that Mark all (notifications) as read button has now been released. If you have any questions or concerns, please let us know.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: ive already completed the task and has been refreshing it so many times but my percentage bar still not full!
Hi there! Can you please share the link to the page so we can take a look? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Report an Issue
- Reported - view
Re: Credential / Certificate Customization
@Institut Koperasi Malaysia You are right, it is not possible to remove that line. Another possibility might be for you to use Accredible which is a third party credential provider we have partnered…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 1 yr ago
- Suggest a Feature
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Error in STANSW literacy in Secondary science course

Re: Qlitch in Quiz 3.9

Re: Signed in with Facebook - oh, oh!

Re: unable to proceed with test your knowledge

Re: Signed in with Facebook - oh, oh!

Re: groups function

Re: Module 3 evaluation survey

Re: Flexibility to change course creator's name and photo

Re: Flexibility to change course creator's name and photo

Re: Cannot complete the quiz

Re: Course wont register completion

Re: Customising notifications for course-related social activities

Re: How do email and platform notifications work?

Re: How do I delete a class?

Re: Certificates sent as their own emails

Re: Announcement title in e-mails

Re: Daily digest email summary of all activity in the course that day

Re: Receive email notifications for "Post file" submissions

Re: Pop-up before issuing credentials

Re: I Cannot Access Any of my Training Modules

Re: Add multiple courses into categories

Re: Bring back "mark all as read"

Re: Mark all notification as read

Re: ive already completed the task and has been refreshing it so many times but my percentage bar still not full!

Re: Credential / Certificate Customization

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