Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Issue of certificate
Hi @Oulaya El aouad thanks for reporting this in. It seems there's a technical issue with the certificate in this course. We're currently looking into this and we'll get back to you shortly.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Course completed but it indicates one page outstanding
@sharonpiel Hi, the issue has been resolved! Hope this helps! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Course completed but it indicates one page outstanding
Hi Sharonpiel, thanks for reaching out. There's a technical issue with the page that's preventing you from completing it. We're looking into this further and as soon as it's resolved,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: How do I obtain the access code for a specific course?
@Kejia ZHOU (Julia) Ok. Perhaps I can help you figure that our if you share the course link you're referring to.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Choosing Courses
- Reported - view
Re: How do I obtain the access code for a specific course?
@Kejia ZHOU (Julia) Have you contacted the course staff?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Choosing Courses
- Reported - view
Re: How do I obtain the access code for a specific course?
@Kejia ZHOU (Julia) Your best bet would be to contact the course staff. You might be able to send them a message from their profile page or their email if they've shared it with you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Choosing Courses
- Reported - view
Re: How do I obtain the access code for a specific course?
@Sr Evelyn Omosora Hi Sr Evelyn, could you please send us the link to the course you're referring to to support@openlearning.com? We can then help you get in touch with the right person. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Choosing Courses
- Reported - view
Re: Increasing the number of topic categories under which to list a course
Hi Elizabeth! I'm happy to report that it is now possible to add a course to two categories. Please head over to your course, Course setup > General > Course categories where you can now choose…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: Unable to complete the task
Hi there, to complete this page, you need to post a comment.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- 1
- Report an Issue
- Reported - view
Re: User Assessment/ Mind mapping/ Skills prediction
Hi there! If you're interested in taking some of the courses available on OpenLearning, please take a look here. You can filter the search findings based on topic, language, etc.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Ask the Community
- Reported - view
Re: gap filling-writing course
@NORHAMIZAH BT AB HAMID Hi! Unfortunately, we are unable to provide you with the correct pairs. You may contact your course facilitator by posting a comment or sending them a private chat message if…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: How to feature a course? How do I make a course appear on the institution's landing page? How do I enable the “your courses” for learners?
@Spice Wang Hi Spice! In addition to adding a course as "Featured" as per the above guide, a course must also be online to appear on the landing page. If your course isn't ready for the learners yet,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- 1
- Guide: Course management under institution portal
- Reported - view
Re: What are the different roles within a course?
@Reid Ready Training Hi there. I see my colleague Ronald provided an answer to your question via chat. If there's anything else you need, please let us know. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- 1
- Roles & Permissions
- Reported - view
Re: I can't get verified
@NORHAMIZAH BT AB HAMID Hi there, I responded to you in the other thread you posted. Thank you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: gap filling-writing course
Hi Norhamizah, Please provide a link to this page a screenshot where we can see which answers you submitted. It looks blank on this one. Thank you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: I can't get verified
Hi Muhammad! I checked and there is no issue. You need to use the same word capitalisation as it is on Words list. Thank you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: How do I copy a page in a course? How do I add a page to a module?
@Spice Wang Hi Spice! Please refer to https://help.openlearning.com/t/60hpgm0/how-do-i-copy-a-page-from-one-course-to-another
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- 1
- Pages
- Reported - view
Re: Anglican Safe Ministries Training
Hi Kay Annette, could you please make sure that your browser zoom is at 100%?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Unable to Edit Blogs in Open Learning
Could you please share the direct link to the blog page where the screenshot is from? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Unable to Edit Blogs in Open Learning
Hi Genesis, to update your email, please follow this article https://help.openlearning.com/t/y7fxy0 or…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: SMR Anglican Safe Ministry Induction
@Lisa Cockerill Thank you! I tested this page and it seems to work: Could you please try on a computer? If the issue persists, could you please record a video of your computer screen so we can see…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: SMR Anglican Safe Ministry Induction
@Lisa Cockerill Hi Lisa, could you please share the link to the page you're referring to so we can take a look?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Are any OpenLearning courses available in other languages?
@Nicholas English Hi Nicolas, most of the courses on OpenLearning are in English and Malay (Bahasa), but there are a few in other languages as well. You can filter the Marketplace by language:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Choosing Courses
- Reported - view
Re: Cut off screens
Hi Ruby, could you please share which version of the app you are using?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view
Re: No attachment option in any of the course boxes for me. So I cannot submit things..
Hi Najib, please provide the link to this page so we can look into this further for you. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 2 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Issue of certificate

Re: Course completed but it indicates one page outstanding

Re: Course completed but it indicates one page outstanding

Re: How do I obtain the access code for a specific course?

Re: How do I obtain the access code for a specific course?

Re: How do I obtain the access code for a specific course?

Re: How do I obtain the access code for a specific course?

Re: Increasing the number of topic categories under which to list a course

Re: Unable to complete the task

Re: User Assessment/ Mind mapping/ Skills prediction

Re: gap filling-writing course

Re: How to feature a course? How do I make a course appear on the institution's landing page? How do I enable the “your courses” for learners?

Re: What are the different roles within a course?

Re: I can't get verified

Re: gap filling-writing course

Re: I can't get verified

Re: How do I copy a page in a course? How do I add a page to a module?

Re: Anglican Safe Ministries Training

Re: Unable to Edit Blogs in Open Learning

Re: Unable to Edit Blogs in Open Learning

Re: SMR Anglican Safe Ministry Induction

Re: SMR Anglican Safe Ministry Induction

Re: Are any OpenLearning courses available in other languages?

Re: Cut off screens

Re: No attachment option in any of the course boxes for me. So I cannot submit things..

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