Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Delete Classes and Courses
@Ronda Collins Hi Ronda, at the moment, what we can do is close a class. This means that the students from that class can't access the course anymore. Students in other classes don't see the closed…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Suggest a Feature
- Reported - view
Re: Students posts not appearing
@Haslina Rani Hi Haslina! The posts aren't appearing because there is no Gallery widget to see them. I've added one on this page for you: https://www.openlearning.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Can students save their survey answers somewhere?
@Ken Barrix Hi Ken... hmmm we don't really have a way for students to export their answers. They could copy/paste them to a text editor and save the file, but that's probably not what you're after.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Can students save their survey answers somewhere?
Hi Ken, just to clarify, you would like students to export their own survey answers to somewhere outside of OpenLearning platform?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Lost all my old blog posts
Hi Joshua, I have just sent you an e-mail. Please check! Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Lost all my old blog posts
Hi Joshua, we're currently looking into this. Can you confirm that the blog entries you're referring to were created with the same account you're using right now, registered with your UNSW e-address?…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Not able to find the course modules
Hi Abhyank, usually you will find the course modules under "Learning activities". This will be on the left-side menu navigation.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Anonymous comments and widget responses
Hey @Nicky C it is not possible to comment in the comment section or via Share widgets anonymously, however, you could use iFrame widget and embed Padlet (or something similar) that allows anonymous…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Ask the Community
- Reported - view
Re: Student Control
Hi Eliyahu, we have replied to your e-mail!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Export PDF file for the whole course
@Jennie Bishop Hi Jennie, you can export course pages in CSV format by going to Course setup > Export and choosing "Course pages". That's currently the only option we have.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Suggest a Feature
- Reported - view
Re: Help: Accidentally deleted the whole Blog in Announcement
Hi Hijjaz, your announcement page has been reinstated! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Help: Accidentally deleted the whole Blog in Announcement
@Hijjaz Aziz Hi, our dev team is looking into the issue, and we will update you as soon as it is resolved.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Open learning down?
Hi Meg, we are currently experiencing some technical difficulties, but our team is on it, so it should be resolved soon. We will update you as soon as possible!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Help: Accidentally deleted the whole Blog in Announcement
Hi Hijjaz, can you please post a link to the course and we'll take a look. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: More than one method to submit a completion?
Hi Mae, do you mean that you would like to create a task where students need to submit either a video, audio file or text? If so, you can do that by using Share anything widget.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Short Answer Exercise, evaluation based on interaction?
@Ali Schuler Hi Ali, answers can be kept private by changing the Share settings in the Post text widget: The comments are optional, and the students can proceede without posting one.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Mr shukri
Hi there! Unfortunately, I'm not able to replicate the issue on my end. I see that you are using a phone when accessing the video. Could you try with a computer?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: More filters for post galleries
How about filter by tag?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Suggest a Feature
- Reported - view
Re: Reset Progress or % Course Completed
Hi @Jean one more thing that you might find helpful. If you need your students to retake the same course (but for some reason you wouldn't want them to create new accounts) you can also make a copy…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Course announcements
@Keryn Mells Hi Keryn, all done!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course announcements
@Keryn Mells Hi Keryn, no problem, I reinstated your announcement page in your Tips for Autism course. Please let me know if you need it in your other courses as well.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: help needed to create url
@Sona N Hi Sona, just one more thing. Please note that when you create a course for the first time, you receive a free 30-day trial for the educator account.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How do I send an announcement?
@Keryn Mells Hi Keryn, I replied your question on the other page.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Facilitation
- Reported - view
Re: Course announcements
Hi Keryn, you might have removed the announcements from the menu. You can go to Course setup > Appearance to check this. To get the page back, simply drag it from the Additional pages box to Links…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Changing class
Hi Huda, it sounds like you might be now enrolled in two classes. It would be best if you would ask your lecturer to remove you from the other class. If you continue to have issues,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Delete Classes and Courses

Re: Students posts not appearing

Re: Can students save their survey answers somewhere?

Re: Can students save their survey answers somewhere?

Re: Lost all my old blog posts

Re: Lost all my old blog posts

Re: Not able to find the course modules

Re: Anonymous comments and widget responses

Re: Student Control

Re: Export PDF file for the whole course

Re: Help: Accidentally deleted the whole Blog in Announcement

Re: Help: Accidentally deleted the whole Blog in Announcement

Re: Open learning down?

Re: Help: Accidentally deleted the whole Blog in Announcement

Re: More than one method to submit a completion?

Re: Short Answer Exercise, evaluation based on interaction?

Re: Mr shukri

Re: More filters for post galleries

Re: Reset Progress or % Course Completed

Re: Course announcements

Re: Course announcements

Re: help needed to create url

Re: How do I send an announcement?

Re: Course announcements

Re: Changing class

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