Alenka Prezelj's Profile - OpenLearning Help Community

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Re: Health, Medical & Wellness Tourism Issue
@Aida Salam Hi Aida, unfortunately, OpenLearning cannot issue the certificate for you. We run the platform, but not the course. Only course staff at UiTM can issue the certificates.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Health, Medical & Wellness Tourism Issue
Hi Aida, Thank you for reporting this in. There is an empty widget on this page that is preventing you from completing the page in full. We have notified the course staff and asked them to fix this…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: RBT Course Issues....Help please
@Darri Henderson Hi Darri, unfortunately, I can't see all the quiz questions and answers in your screenshot. Could you please try again, and make sure I can see all the questions and your answers?…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: ecotour guiding :key to success
@Radhika Hi Radhika, you are correct, there are some minor issues in course setup here. We will notify the staff and ask them to fix these. Thank you for letting us know, we really appreciate it!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: ecotour guiding :key to success
Hi Radhika, we have replied to your e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: What is a profile page?
@Abigail Harkness Hi Abigail, could you please post the links to the pages you're referring to? You can send it to support@openlearning.com if you prefer.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- My Profile
- Reported - view
Re: RBT Course Issues....Help please
@Darri Henderson Hi Darri, I'm afraid I'm not able to replicate the issue on this page. Could you try again and then take a screenshot of the screen of what happens,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@DIPAN KUMAR DAS Hi Dipan, thank you. We're currently looking into finding a solution for this issue. We'll update you as soon as it is resolved.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Common Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@DIPAN KUMAR DAS Hi Dipan, which page are you referring to? It would help greatly if you posted all the links. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Common Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@DIPAN KUMAR DAS The issue has been solved!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Common Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@DIPAN KUMAR DAS @DIPAN KUMAR DAS Hi Dipan, there's a small issue on the page that is preventing you from completing the page. We will notify the course creator and ask them to solve the issue.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Common Issues
- Reported - view
Re: RBT Course Issues....Help please
Hi Darri, I'm sorry to hear you're having so much trouble completing a course. Could you share the link to the course so we can look into this further? You can also e-mail us at support@openlearning.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Blogs
Hi Naomi, just to clarify, are you asking how you can access your own posts, or how somebody else can? They could be available on your portfolio, but that depends on certain settings.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Upload pdf file
Hi Vicki, can you please share the link to the page where this is occuring so we can take a closer look? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: How to online my course?
Hi @Amazon Exam Dumps - unfortunately, the course content like yours is not allowed on OpenLearning. Please refer to our TOS. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I can't choose to manually control how free certificates are issued
To set this up, you can follow these steps: Step 1: Go to Certification - Settings - and simply choose No next to Automatically issue certificate on completion of the course as in this screenshot:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Suggest a Feature
- Reported - view
Re: I can't choose to manually control how free certificates are issued
Hi Melody! We have great news, this is now possible! :D :D :D The instructions follow below.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 2
- Suggest a Feature
- Reported - view
Re: Progress not updating
@Tom Giles Hi Tom, thank you for the link and the image. So, whenever a student checks off they get completion, and if they uncheck later, they do not lose progress.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Progress not updating
Also, could you upload the image again? It did not upload last time.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Progress not updating
@Tom Giles Hi Tom, sorry, I'm not sure what you mean. Which page exactly? Is it this page: https://www.openlearning.com/courses/abaconnections/employment_equity Hmmm...…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Cancelled Subscription but still getting charged
Hi Barry, Thank you for letting us know. Our team is looking into this right now, and someone will be in touch with you shortly. Thank you for your patience!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Progress not updating
@Tom Giles Hi Tom, could you please share the link to this page so I can take a closer look?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: My task showed incomplete even though i had completed it.
@Wan Nur Amirah Wan Hashim Hi Wan Nur! The issue has been fixed. You can now continue with the course!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: My task showed incomplete even though i had completed it.
Hi there, we were having some tech issues with our text widget earlier today. This has been fixed, so if you please visit the page again, it should work well.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Progress not updating
Hi Tom, yes, we had a tech issue with our text widget earlier today which was since fixed. Unfortunately, the students would need to visit the page again to get a full completion.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Health, Medical & Wellness Tourism Issue

Re: Health, Medical & Wellness Tourism Issue

Re: RBT Course Issues....Help please

Re: ecotour guiding :key to success

Re: ecotour guiding :key to success

Re: What is a profile page?

Re: RBT Course Issues....Help please

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: RBT Course Issues....Help please

Re: Blogs

Re: Upload pdf file

Re: How to online my course?

Re: I can't choose to manually control how free certificates are issued

Re: I can't choose to manually control how free certificates are issued

Re: Progress not updating

Re: Progress not updating

Re: Progress not updating

Re: Cancelled Subscription but still getting charged

Re: Progress not updating

Re: My task showed incomplete even though i had completed it.

Re: My task showed incomplete even though i had completed it.

Re: Progress not updating

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