Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Course cannot complete
@ALDO JASIUS GAISAH Congrats, that is fantastic!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course incomplete
@sharryryan Hi Sharry, the problem is with the spinner (randomizer) which you unfortunately, can't click again to get full completion. The progress will be updated automatically but at this moment I…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course cannot complete
Hi there, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Course incomplete
Hi there, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: i have the issue on course completion sekiranya gagal membayar. it keeps show 8/9. please help!
Hi Muhammad, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Answer all questions but course shows incomplete
Hi there, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Feedback not recognised
Hi Basem, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Incomplete "Safety in Design"
@Stephen Paul Hill Great, I'm glad it is sorted!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Incomplete "Safety in Design"
Hi Stephen, can you make sure that in addition to the survey, you have also clicked on the *I have done this* button under the survey?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Cannot course complete, feedback shows only 1/2
If the issue is not resolved when you re-do the activities one more time, please post the link to the page you're referring to, so we can investigate this further. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Cannot course complete, feedback shows only 1/2
Hi there, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: error on completing this course
Hi there, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: STUCK ON QUESTION( SEKIRANYA GAGAL MEMBAYAR...)
Hi Nurliyana, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: error completing task
Hi there, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Answer all question but cannot pass
Hi everyone! The issue with progress has been fixed, however, it will take some time before the progress is updated on our servers. Alternatively, if you can't wait,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Answer all question but cannot pass
Hi Kan Chee, which course is this referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Answer all questions but course shows incomplete
@Kan Chee Hang Hi Kan Chee, unfortunately, I don't have a timeframe, but I will let you know as soon as it is resolved.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: error on completing this course
Hi Radhika, we're currently looking into this as well. Again, our apologies!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Answer all questions but course shows incomplete
Hello! There is a technical issue on some of the pages, but rest assured, our dev team is already working towards fixing it. We will let you know as soon as it is resolved.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Course incomplete
Hello! There is a technical issue on some of the pages, but rest assured, our dev team is already working towards fixing it. We will let you know as soon as it is resolved.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course cannot complete
Hello! There is a technical issue on some of the pages, but rest assured, our dev team is already working towards fixing it. We will let you know as soon as it is resolved.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Add People page not working
Hi @fionaboyle - I'm happy to report that the issue with your Invite people page has been fixed! If there's anything else you need help with, please let us know.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Add People page not working
Hi Fiona, thanks for reporting these in. We are looking into it, and we'll update you as soon as these issues are resolved. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: No email
@Stanley Yip Hi Stanley, we have replied to your e-mail. The learners can send us an email to support@openlearning.com and we will help them with resetting their password. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: RBT Course Issues....Help please
@Darri Henderson Hi Darri, unfortunately, we don't offer phone support. Rest assured, we will get to the bottom of this. It turns out there is a bug on this page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Course cannot complete

Re: Course incomplete

Re: Course cannot complete

Re: Course incomplete

Re: i have the issue on course completion sekiranya gagal membayar. it keeps show 8/9. please help!

Re: Answer all questions but course shows incomplete

Re: Feedback not recognised

Re: Incomplete "Safety in Design"

Re: Incomplete "Safety in Design"

Re: Cannot course complete, feedback shows only 1/2

Re: Cannot course complete, feedback shows only 1/2

Re: error on completing this course

Re: STUCK ON QUESTION( SEKIRANYA GAGAL MEMBAYAR...)

Re: error completing task

Re: Answer all question but cannot pass

Re: Answer all question but cannot pass

Re: Answer all questions but course shows incomplete

Re: error on completing this course

Re: Answer all questions but course shows incomplete

Re: Course incomplete

Re: Course cannot complete

Re: Add People page not working

Re: Add People page not working

Re: No email

Re: RBT Course Issues....Help please

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