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Certificates cannot be found

i cannot download my certificates that being issued

10 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 5 yrs ago
    • Reported - view

    Hi Mohamed, can you please post the link to the course which you obtained the certificate for?

    • Norhayati_Binti_A_Ghani
    • 2 yrs ago
    • Reported - view

    I cannot find my certificate.. i have done the course of dengue before this.. on 11 july 2021.. help mento find it

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 2 yrs ago
      • Reported - view

      Norhayati Binti A Ghani , if you have completed the course before, kindly login to your account , click on the globe icon at the top right corner of the platform and select Manage My Courses (https://www.openlearning.com/courses/my/). You should be able to download your certificate from there.

      • Norhayati_Binti_A_Ghani
      • 2 yrs ago
      • Reported - view

      Suriavarman tq.. its show like this.. how

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 2 yrs ago
      • Reported - view

      Norhayati Binti A Ghani , thanks for the screenshot! I had a look at the account linked to the email address that you have posted this with and noticed that you have not actually done the course using this account. To investigate this issue further, kindly email us at support@openlearning.com and provide us any details of the previous enrolment, including any other email address you may have used to sign up to the course. Thank you!

      • Norhayati_Binti_A_Ghani
      • 2 yrs ago
      • Reported - view

      Suriavarman tq so much 

    • SHAMSUL_SHAHRIZAL_BIN_SA.1
    • 1 yr ago
    • Reported - view

    do not get my both certificates

Content aside

  • Status Solved
  • 1 Likes
  • 1 yr agoLast active
  • 10Replies
  • 114Views
  • 7 Following