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Posts not being accepted

I have attempted to enter a post (7 times) to allow me onto the next section of my course "Effective Mathematics Practices". I cannot complete the course until my post is saved. Each time it says "successfully posted comment", I can see my comments in the thread, however, I am unable to proceed because I then am prompted to post a comment before moving to the next screen.

This is very frustrating. It has happened several times, throughout the module, to all the people in my group.

8 replies

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    • Ines_Repnik.1
    • 8 mths ago
    • Reported - view

    Hi Vanessa Jenkins I am sorry to hear you are experiencing issues with the course. May I ask you to share a course link with us and we will take a look. Thank you!

    • Vanessa_Jenkins
    • 8 mths ago
    • Reported - view

    Thank you for the quick response. Here is the course link https://www.openlearning.com/nswmathsstrategypl/courses/etp-primary/homepage/?cl=1

    • Ines_Repnik.1
    • 8 mths ago
    • Reported - view

    Hi Vanessa Jenkins We've reviewed the course and already sent our response via email. Please take a moment to check your inbox. Thanks!

      • Vanessa_Jenkins
      • 8 mths ago
      • Reported - view

      My session is still not complete, although I have completed all sections and posts, and have been able to progress through to the last section. I have provided a link below showing the incompletion of section 6, Module 4. https://www.openlearning.com/nswmathsstrategypl/courses/etp-primary/connecting_ideas_to_draw_out_the_mathematics/?cl=1

      • Customer Success & Onboarding Advocate
      • Diane_Luchavez
      • 8 mths ago
      • Reported - view

       Hi there! Have you followed the sections that Ines mentioned via email and that you need to complete? To make it easier for you, you can go to your progress page and click the pie icon on the module and then it will redirect you to the exact activity that you need to complete on the page. 

      Some tips to complete the page:

      • Watch the 2 videos on the page from beginning to end
      • Click and view the learning artefacts provided 
      • Join a group and post your thought

      Do give these a try and let me know how that goes! :)

      • Vanessa_Jenkins
      • 8 mths ago
      • Reported - view

       Yes, I have watched the videos and posted multiple times.

      • Ines_Repnik.1
      • 8 mths ago
      • Reported - view

       hi! We've reviewed the course and already sent our response via email. Please take a moment to check your inbox. Thanks!

      • Vanessa_Jenkins
      • 8 mths ago
      • Reported - view

       Thank you, the issue has been resolved.

Content aside

  • 8 mths agoLast active
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