Change primary email address
I have to update my primary email address due to a change to a new email address but I accidentally made a new account using the new email address, so I can't update it because there is an account by using a new email address. To solve this do I need to deactivate a new email account first and change the primary email address on the old email address account or use another way?
4 replies
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Hi Min Heun,
Thanks for getting in touch.
To solve this issue, please kindly follow the steps in the article below:
Hope this helps.
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Thank you for your reply sir, I tried this way several times to change but there is another problem I wrote the right current password but the system showed me the password does not match. How can I solve this problem?
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Hi Roh, you can reset your password by following the steps here: https://help.openlearning.com/t/63fyn3/how-do-i-reset-my-password
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Thank you very much I solved the problem.
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