I Can't complete my course even though i have done all activities
Hi Karen.
My name is Msizi Isaac Manashe, currently studying a Child and Adolescent mental health with your institution. The issue I am having is that I have done all the Actities but still when I check my course progress it says there is still an uncompleted activity [ Supporting Holistic Health in childhood and adolescents].
I've rechecked everything and can't seem to find the incomplete activity on that section. So my progress is just stuck at 93% and not sure what else to do. Please check what might be the problem, as I've completed everything, maybe it technical issues on the system. Please help.
Thank you
13 replies
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Hi ,
We appreciate you reporting this in. We've tested the course and were able to replicate the issue you encountered with the said activity.
We're now contacting the course staff for a resolution. We'll keep you updated on the progress. Thank you for your patience -
Hi Karen, I'm just doing a follow-up regarding the issue that I had brought into your attention, if maybe you have any knowledge as to when would it be resolved.
Today I logged in and still there's no further shift from that 93% where it stuck. I have verified once more and there's no activity that I have not gone through. I hope to have this rectified soon, thus I can enroll for another course.
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Hi Karen, I'm still awaiting for the update from the course facilitator as the problem is still not resolved. Please check for me what might be the problem
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Hi ,
Great news! We've received an update today. The course facilitator has reached out to you directly via email regarding your inquiry. Please check your inbox for more details. We wish you success in completing the course. Have a great day! -
Thanks for the feedback and resolving the technical glitches.
I have tried to refresh the page but now it says the course that I'm enrolled in are currently unavailable.
Kindly attend to this issue. Thank you
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Thanks for the update.
Seems that the course was turned offline by the course staff. I'm confirming with them if this is intentional or if they're planning to turn it online again soon. Once I hear back from them, I'll update you again.
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Good morning, I'm doing a follow-up regarding the course I was doing, that seems to have been deactivated, and on our last interaction, you were to check with the course staff on what the issue was. Kindly check and confirm what might be the problem
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Thanks, I'd truly appreciate 🙏. Can't wait to have my certificate, which is crucial for me as in our facility we've just been licensed to admit adolescents. So as a unit Manager this would be a motivation for my subordinates
