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Pet sitter course will not allow me to obtain certificate due to private interview issue

Hi there. I have completed the rest of the course for pet sitting, however will not let me obtain a certificate as the very first stage will not let me complete. I have uploaded 3 certificates for my qualifications but the page still won’t let me complete the course

2 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 5 yrs ago
    • Reported - view

    Hi Jacob,

    On the interview page, you currently have 2/14 completed. Did you fill out all boxed and pressed Submit each time?

    There is also one thing missing on this page: https://www.openlearning.com/courses/pet-sitter-course/golden_rules_for_pet_professionals

    • Customer Success and Onboarding Advocate
    • Suriavarman
    • 5 yrs ago
    • Reported - view

    Hi Jacob,

    Sorry for any inconvenience caused! This was actually caused by a bug on the survey widget which was just fixed recently.

    You should now be able to see all of the questions and complete the remaining activities on your course!

Content aside

  • Status Fixed
  • 5 yrs agoLast active
  • 2Replies
  • 60Views
  • 3 Following