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Pet sitter course will not allow me to obtain certificate due to private interview issue

Hi there. I have completed the rest of the course for pet sitting, however will not let me obtain a certificate as the very first stage will not let me complete. I have uploaded 3 certificates for my qualifications but the page still won’t let me complete the course

2 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 6 yrs ago
    • Reported - view

    Hi Jacob,

    On the interview page, you currently have 2/14 completed. Did you fill out all boxed and pressed Submit each time?

    There is also one thing missing on this page: https://www.openlearning.com/courses/pet-sitter-course/golden_rules_for_pet_professionals

    • Technical Specialist
    • Suriavarman
    • 6 yrs ago
    • Reported - view

    Hi Jacob,

    Sorry for any inconvenience caused! This was actually caused by a bug on the survey widget which was just fixed recently.

    You should now be able to see all of the questions and complete the remaining activities on your course!

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Content aside

  • Status Fixed
  • 6 yrs agoLast active
  • 2Replies
  • 65Views
  • 3 Following