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No Submission Box

I am trying to complete the final submission for a course, but there is no submission box on the page. I can see from the responses of previous participants that we are supposed to be using the submission box feature rather than the comments. I have tried refreshing the page as well as logging out and logging back in again. You can see in the image that there is the option to filter prior submissions but no box to write your own in.

3 replies

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    • ronsilvosa
    • 3 yrs ago
    • Reported - view

    Hi Emily Arkell thanks for reaching out. It's possible that the issue is caused by the course page itself being zoomed out or perhaps due to the size of your screen. If it's possible, can you check if your page is zoomed out? If yes, kindly set the zoom back to 100%, and then reload your page. If the issue persists, please try using a different browser, otherwise, you can email us at support@openlearning.com. Thank you.

    • Emily_Arkell
    • 3 yrs ago
    • Reported - view

    Thanks for your help. Changing the browser worked!

      • ronsilvosa
      • 3 yrs ago
      • Reported - view

      Emily Arkell No worries at all Emily. I'm glad you're all sorted out now. Cheers!

Content aside

  • Status Answered
  • 3 yrs agoLast active
  • 3Replies
  • 14Views
  • 2 Following