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Cerificate is not generated

I am not able to download my certificate...Kindly help me with it...2 exercises left of YouTube videos...but owner has disabled those videos so I cant see them...That's  why my progress is stuck at 97% and not able to download my certificate. I have completed rest of the exercise & assessment. Kindly help. Course name is Food quality Assurance Management

5 replies

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    • ronsilvosa
    • 3 yrs ago
    • Reported - view

    Hi ASHWINKUMAR ARUNKUMAR SINGH thanks for reaching out.

    As for this course page, you will need to complete another activity which you can find if you scroll-down a bit further on the page.

    We were able to replicate the issue with the video in this page, and we will reach out to the course administrators to have them fix the issue. We will get back to you as soon as we hear back from them. Thank you.

    • Corina_Colia
    • 3 yrs ago
    • Reported - view

    Hello, I can't generate my certificate.

    Thanks!

      • Customer Success Team
      • Omnaya_Omar
      • 3 yrs ago
      • Reported - view

      Corina Coliță Hi there! Is your issue regarding the same page posted by the user above? If so, we are still waiting to hear back from the course admin and will update you when we do.

       

      If your issue is with a different course, please email us at support@openlearning.com with a link to the course and details regarding your issue. We'd be happy to assist you!

      • Corina_Colia
      • 3 yrs ago
      • Reported - view

      Omnaya Omar Hi, again 🙂.

      ODD4 Is the course.

      • Customer Success Team
      • Omnaya_Omar
      • 3 yrs ago
      • Reported - view

      Corina Coliță Thank you for that info! It seems your certification status is "pending". This means that your course admin must manually administer your certificate. Please contact them for more information. You can do this by commenting within the course or sending them a private message on their profile page here.

Content aside

  • Status Fix Pending
  • 3 yrs agoLast active
  • 5Replies
  • 70Views
  • 4 Following