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Certificate of completion (Internal Server Error)

I completed all the module but why my certificate is error and you notif to my email but still show "internal server error" for me

1 reply

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    • Karen_Diaz
    • 5 days ago
    • Reported - view

    Hi  ,

    Thanks for reporting this! We tested the certificate download on our end, and while it took a few moments to load, the download was successful.

    Please try the following troubleshooting steps:

    • Copy the link from the email you received then open the link in a Private / Incognito window in your mobile browser

    • Try using a different browser (like Chrome, Firefox or Edge).

    • Try connecting to a different network ( e.g., phone data to a WIFI connection)

    You can also download your certificates from here. 

    Kindly let us know if you still run into trouble after trying these steps and send an email with the screenshot of the error to support@openlearning.com.

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Content aside

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  • 5 days agoLast active
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